Xcel Energy

Name: Xcel Energy
Rating: 4.284404 (3274 reviews)
Author: Xcel Energy Inc

By: Xcel Energy Inc App

Manage Your Xcel Energy Account

Overview

Google Play Store

Downloads

287,373 ▲ 3.52K

Data as of 2026-07-19

Rating:

4.28 +23

(3,274)

Version:

1.8.5

Last updated: 2026-06-29

Features & Capabilities

Xcel Energy makes managing your utility account fast and secure. Opt in to Face ID for quicker sign-in and added protection. Log in to view billing information and statements, check your balance, and make payments. Quickly report an outage or monitor outage status in real time.

See a complete view of current and historical usage with interactive graphs and tables, and compare electric and gas usage for the past 12 months. New customers can register in minutes using an account number, last name or company name, and the ZIP code from a bill to link an email and start managing their account immediately.

User Growth & Download Statistics

App Energy Payments Privacy & Security

By:

Xcel Energy Inc

Downloads:

287,373 3.52K

Rating:

4.28

(3,274) 23 new ratings

Version:

1.8.5 Last updated: 2026-06-29

Version code:

416

Creation date:

2024-06-19

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

76.16MB

Email:

di*****@xcelenergy.com

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 130,560 ▲ 174

Other rankings

#185 in Business (Free) ▲ 4

Other platforms

Xcel Energy (v1.8.5)

4.60

(3,647)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Xcel Energy Inc

Google Play Store

https://play.google.com/store/apps/details?id=com.xcelenergy.myaccount.prod

Email:

di*****@xcelenergy.com

User Reviews

Multiple users report significant login and authentication problems, making it difficult or impossible to access their accounts. Payment features are unreliable or removed, causing frustration. The app frequently shows errors and lacks key functionality like accurate billing info, usage stats, or outage mapping. While some users appreciate the navigation and notifications, overall persistent bugs and shortcomings are causing widespread dissatisfaction with the Xcel Energy app.

Pros

App is easy to navigate and organized for some users.
Provides email or text notifications about service issues in the area.
Improved interface and smoother transition between accounts for some users.
Some users find the app helpful for managing billing without issues.

Cons

Frequent login problems including two-factor authentication issues causing endless loops or app crashes.
Unable to pay bills through the app; payment options limited and often redirect to external websites or require mailing checks.
App frequently displays errors such as 'something went wrong' and fails to load balances or account information correctly.
Outage map and usage statistics features are poorly functioning or missing, making it hard to track energy consumption or outages.
Forced updates cause problems, including app not opening or requiring unnecessary additional installs or security features.

Recent reviews

You're update is garbage. I can no longer access my accounts. just a spinning red circle. fix it. I will not be held responsible if the bill isn't paid