FreeIP Android

Reviews of FreeIP

By: jimquan App
List of user reviews and ratings for FreeIP

Total ratings

3.23 (Rating count: 5,185)

Review summary

Users find FreeIP app unreliable with frequent login and playback failures. Many report issues with time slider on playback, random crashes, and app instability, especially after updates. Although it worked acceptably earlier, recent versions introduced bugs affecting usability. Some users praise the remote monitoring capability and initial stability. Overall, repeated software issues and poor support have led to user frustration and low ratings.
Pros
  • App worked well and reliably before recent updates.
  • Playback function works well for some users when functioning properly.
  • Allows remote monitoring of security cameras.
  • Supports multiple devices and connections.
  • Some updates have improved app stability temporarily.
Cons
  • Frequent login issues including timeout errors and CAPTCHA problems preventing login.
  • Playback functionality is often buggy or broken, especially after 6pm local time, with difficulties in time slider and video playback.
  • The app experiences frequent crashes, freezes, and disappears during use requiring restarts.
  • Updates often introduce new bugs, making the app unreliable and unstable.
  • Poor customer support and lack of timely updates to fix critical issues.
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User Reviews

Recent rating average: 1.80
All time rating average: 3.23
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5 star
0%
4 star
10% (2)
3 star
10% (2)
2 star
35% (7)
1 star
45% (9)
DateAuthorRatingComment
2023-04-25
Ji*****
I could carve it in stone faster than this program takes to install, remove, reinstall, work once, uninstall, reinstall, not work at all then pretend to log in but continue repeating password is wrong. It's not. I have a picture of it on my phone. Don't waste your time on this program. It's more frustration than worth.
I could carve it in stone faster than this program takes to install, remove, reinstall, work once, uninstall, reinstall, not work at all then pretend to log in but continue repeating password is wrong. It's not. I have a picture of it on my phone. Don't waste your time on this program. It's more frustration than worth.
2021-07-24
Mo*****
"Optimize startup process" - no, you've added ads that have to be watched for 5sec before you can get into the app! Absolutely disgusting behavior! Get rid of it now! There were plenty of ads on the regular screen as a banner at the bottom. That should be enough!
"Optimize startup process" - no, you've added ads that have to be watched for 5sec before you can get into the app! Absolutely disgusting behavior! Get rid of it now! There were plenty of ads on the regular screen as a banner at the bottom. That should be enough!
2021-06-23
bL*****
exactly the same as Vladimir Beskorovayny wrote: It probably becomes better with every update, but still has many glitches. The worst thing for me is what it's not possible to playback any time and any day after 18:00. Once you move the time scale to some time after 18h it disappear. Moreover, it's complicated to set another time for watching as well - you have to slide the time scale very fast, because it jumps to previous time after a moment. That's pain to use it Would like to add more stars
exactly the same as Vladimir Beskorovayny wrote: It probably becomes better with every update, but still has many glitches. The worst thing for me is what it's not possible to playback any time and any day after 18:00. Once you move the time scale to some time after 18h it disappear. Moreover, it's complicated to set another time for watching as well - you have to slide the time scale very fast, because it jumps to previous time after a moment. That's pain to use it Would like to add more stars
2020-08-01
To*****
Worked for a while. Could add my device etc. New phone, app updated. Wants a CAPTCHA with the login, but doesn't provide an image!? So that stops the setup dead. Logged in etc on the website, but won't replicate on the app. Constant timeout messages and the feedback section gives a server error so can't even report the problems. Awful app, worse support. Shocking
Worked for a while. Could add my device etc. New phone, app updated. Wants a CAPTCHA with the login, but doesn't provide an image!? So that stops the setup dead. Logged in etc on the website, but won't replicate on the app. Constant timeout messages and the feedback section gives a server error so can't even report the problems. Awful app, worse support. Shocking
2020-04-21
A *****
I have been using this app for a while now but since. I'd November I have not been able to playback my dvr so I have no idea what goes on around my properties unless I am looking at it live..this is a huge inconvenience at this point I wish I could try a diferent app there have not not even an update on this one since last year....
I have been using this app for a while now but since. I'd November I have not been able to playback my dvr so I have no idea what goes on around my properties unless I am looking at it live..this is a huge inconvenience at this point I wish I could try a diferent app there have not not even an update on this one since last year....
2020-04-14
A *****
It probably becomes better with every update, but still has many glitches. The worst thing for me is what it's not possible to playback any time and any day after 18:00. Once you move the time scale to some time after 18h it disappear. Moreover, it's complicated to set another time for watching as well - you have to slide the time scale very fast, because it jumps to previous time after a moment. That's pain to use it. Would like to add more stars after fixing it.
It probably becomes better with every update, but still has many glitches. The worst thing for me is what it's not possible to playback any time and any day after 18:00. Once you move the time scale to some time after 18h it disappear. Moreover, it's complicated to set another time for watching as well - you have to slide the time scale very fast, because it jumps to previous time after a moment. That's pain to use it. Would like to add more stars after fixing it.
2020-02-10
A *****
Playback function is awful. The bar disapeers, skips around, goes blank, and stops working to the point you have to restart the app. Recording video in playback is 4 to 8 minutes off from what you are attempting to save.
Playback function is awful. The bar disapeers, skips around, goes blank, and stops working to the point you have to restart the app. Recording video in playback is 4 to 8 minutes off from what you are attempting to save.
2019-12-24
A *****
The app needs a lot of improvement in terms of interface, login , device adding and playback. Very much outdated as compared to many other related apps. I have not seen any update recently.
The app needs a lot of improvement in terms of interface, login , device adding and playback. Very much outdated as compared to many other related apps. I have not seen any update recently.
2019-11-21
A *****
I've used this app for the past year and it worked fine until now. I can't view playback anymore as when I try to look at a specific camera at a specific time, the time slider won't zoom in and breaks to where I can't move it anymore.
I've used this app for the past year and it worked fine until now. I can't view playback anymore as when I try to look at a specific camera at a specific time, the time slider won't zoom in and breaks to where I can't move it anymore.
2019-11-06
A *****
Latest update now works (Oct 19) properly for the first time. Gave it 2 stars because it will undoubtedly change at the next update. If it doesn't, and it still works, i'll give it 4 stars. If it doesn't work, it'll be 1 star.
Latest update now works (Oct 19) properly for the first time. Gave it 2 stars because it will undoubtedly change at the next update. If it doesn't, and it still works, i'll give it 4 stars. If it doesn't work, it'll be 1 star.
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