Reviews of WooltariMall - Premium K-Foods

By: WooltariUSA Inc. App

List of user reviews and ratings for WooltariMall - Premium K-Foods

Total ratings

3.94 (Rating count: 104)

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Review summary

Users appreciate the product quality, nostalgic tastes, and delivery service of WooltariMall. Many find the ordering process easy and have welcomed the addition of an English translation option. However, the app suffers from technical issues such as frequent freezing and crashes, poor customer service, and complicated navigation especially regarding language settings. Shipping costs are seen as excessively high with unclear promotions for free shipping. Additionally, users are frustrated by frequent push notifications deemed spammy.

Pros

Good product quality
Tastes reminiscent of childhood/korean foods
Easy to order
Delivery is very good
The app now includes an English translation button that works well

Cons

The app is slow, freezes, and crashes frequently
Customer service is terrible
Shipping costs are high with misleading advertisements about free shipping
Lack of clear instructions and difficulty in finding the English language option
Excessive push notifications perceived as spam

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User Reviews

Recent rating average: 2.20

All time rating average: 3.94

Upgrade to see all 21 reviews

52% (11)

Date	Author	Comment
2024-12-27	Ma*****	Please understand, due to high cost of these ingredients, it can be expensive due to inflation in the usa
Please understand, due to high cost of these ingredients, it can be expensive due to inflation in the usa
2024-11-27	김은*****	누구세오 해킹금지
누구세오 해킹금지
2024-10-23	BI*****	I love it!
I love it!
2024-02-16	Ma*****	So yeah this looks good seeing all these dollar deals until I realized shipping costs are sky high and I have to spend more than $129 to get free shipping and welcome bonus. Lots of complaints that there wasn't an English translation button but there is now a translation button that works perfectly
So yeah this looks good seeing all these dollar deals until I realized shipping costs are sky high and I have to spend more than $129 to get free shipping and welcome bonus. Lots of complaints that there wasn't an English translation button but there is now a translation button that works perfectly
2023-10-19	Yo*****	Tastes from my childhood 😋 thank you.
Tastes from my childhood 😋 thank you.
2023-06-13	Sa*****	App is very slow and customer service is terrible
App is very slow and customer service is terrible
2023-04-16	Jo*****	The app freezes way too much and doesn't reload. Same with their website. Developers need to step their game up.
The app freezes way too much and doesn't reload. Same with their website. Developers need to step their game up.
2023-02-19	Ca*****	No clear instructions on how to change it to English. Here is how I changed it to English: 1. Click the 4th button (left to right) at the bottom 2. Scroll to the bottom and click on the option next to the globe icon 3. Select English
No clear instructions on how to change it to English. Here is how I changed it to English: 1. Click the 4th button (left to right) at the bottom 2. Scroll to the bottom and click on the option next to the globe icon 3. Select English
2023-02-05	De*****	I CANT find the English button
I CANT find the English button
2023-01-05	Ch*****	앱 개발 누가했냐 ㅋㅋㅋ... 울타리 쓰려다가도 랙 걸리는거하고 폰 진동 반응 한박자 느린거 느끼는 순간 바로 삭제
앱 개발 누가했냐 ㅋㅋㅋ... 울타리 쓰려다가도 랙 걸리는거하고 폰 진동 반응 한박자 느린거 느끼는 순간 바로 삭제