Reviews of WooltariMall - Premium K-Foods

By: WooltariUSA Inc.

List of user reviews and ratings for WooltariMall - Premium K-Foods

Total ratings

3.94 (Rating count: 99)

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Review summary

Users appreciate the product quality, nostalgic tastes, and delivery service of WooltariMall. Many find the ordering process easy and have welcomed the addition of an English translation option. However, the app suffers from technical issues such as frequent freezing and crashes, poor customer service, and complicated navigation especially regarding language settings. Shipping costs are seen as excessively high with unclear promotions for free shipping. Additionally, users are frustrated by frequent push notifications deemed spammy.

Pros

Good product quality
Tastes reminiscent of childhood/korean foods
Easy to order
Delivery is very good
The app now includes an English translation button that works well

Cons

The app is slow, freezes, and crashes frequently
Customer service is terrible
Shipping costs are high with misleading advertisements about free shipping
Lack of clear instructions and difficulty in finding the English language option
Excessive push notifications perceived as spam

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User Reviews

Recent rating average: 2.20

All time rating average: 3.94

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32% (11)

Date	Author	Comment
2024-12-27	Ma*****	Please understand, due to high cost of these ingredients, it can be expensive due to inflation in the usa
Please understand, due to high cost of these ingredients, it can be expensive due to inflation in the usa
2024-11-27	김은*****	누구세오 해킹금지
누구세오 해킹금지