ChatAssistant - Business

ChatAssistant is an automatic-reply assistant built for small businesses that serve their customers every day from their phone: shops, corner stores, small brands, restaurants, beauty salons, repair shops and more.

Large companies automate customer service with advanced platforms and integrations, but for a small merchant those tools are hard to reach. ChatAssistant puts automatic replies on your own phone, with no coding and no servers.

Works with WhatsApp Business / WhatsApp Web as a linked device: you link your account once, with a QR code or with an 8-character code using your phone number, and the assistant serves your customers from your Android phone.

Replies your way
• Keywords: when a customer writes "price", "catalog" or "hours", they get the reply you prepared.
• Tolerates typos: in Spanish, "presio" or "orario" still match "precio" and "horario".
• Welcome message for people who write to you for the first time.
• Campaign: one reply for any message, with a per-customer pause of 1, 7 or 30 days.
• Exact phrase: when you send a saved phrase, the assistant follows up with a video, a PDF or more messages.
• Follow-ups: an automatic message minutes, hours or days later.

Text, photos, videos, PDFs and voice notes
Combine several messages in order and personalize them with the customer's name, a greeting based on the time of day, the date or the time. Upload an MP3, WAV or AAC file and the assistant sends it as a voice note, just as if you had recorded it.

Natural pace and responsible use
• Waits before replying and shows "typing…" or "recording audio…".
• Business hours by day of the week.
• Per-customer anti-spam pause and a daily reply limit.
• Serves one customer at a time, in order of arrival.
• Respects customers who write STOP or BAJA; START or ALTA turns replies back on.
• No bulk messages or broadcasts: it only replies to people who write to you or continues a conversation you started.

Ready to try
It comes with a fictitious sample store, "Kusi Accesorios", with rules, photos, a video, a PDF catalog and a voice note already set up. Open "Test assistant", type "precio" or "comprar" and watch it reply, without linking any account. Then replace the sample with your own business details.

Test first, stay in control
• "Test assistant" simulator: see which rule replies and in what order.
• Test mode: processes real messages without sending anything.
• Turn the service on or pause it with one switch or from the notification.
• Activity log and 7-day statistics.
• Ready-made templates: welcome, prices, catalog, hours and location, video and campaign.

How it works
1. Adjust the sample rules or create your own.
2. Try them in the simulator.
3. Link your account with a QR code or with your phone number.
4. Turn the service on: it replies even when the app is in the background.

Your information stays on your phone
Your rules, files, logs and statistics are stored only on your device. No accounts, no servers of our own, no ads and no analytics. The developer never receives your messages or your customers' data.

Use it responsibly
ChatAssistant is an independent, unofficial tool. Using unofficial tools may lead to restrictions on your number: use it at your own risk, reply only to people who write to you and follow the terms of your messaging service.

Requirements: Android 8.0 or later, internet access and an account that supports linked devices. To reply, the phone running ChatAssistant must be on and connected.

Notice: ChatAssistant is not affiliated with, associated with or endorsed by WhatsApp LLC or Meta Platforms, Inc. WhatsApp is a trademark of WhatsApp LLC.