My Water+

Name: My Water+
Rating: 4.266346 (10528 reviews)
Author: Primo Brands Corporation

By: Primo Brands Corporation

By Primo Water

Features & Capabilities

Stay hydrated effortlessly with the My Water+ app from Primo Water. Manage your bottled water delivery anytime, anywhere with access to a wide range of bottled water brands including flavored, sparkling, and enhanced water in multiple formats. Beyond water, explore coffee, tea, and hot chocolate—all delivered right to your door.

Key features include editing deliveries, viewing past orders, managing billing and payments with autopay options, handling multiple accounts, requesting equipment service, and contacting customer support directly through the app. With popular brands like Alhambra, Canadian Springs, Crystal Rock, and Sierra Springs, My Water+ ensures you have your favorite beverages whenever you need them.

User Growth & Download Statistics

App

By:

Primo Brands Corporation

Downloads:

268,427 542

Rating:

4.27

(10,528)

Version:

8.3.5 Last updated: 2025-12-13

Version code:

1065

Creation date:

2019-12-29

Publisher country:

Permissions:

com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk

Size:

71.24MB

Email:

cu*****@dsservices.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 134,350 ▼ 332

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Primo Brands Corporation

Google Play Store

https://play.google.com/store/apps/details?id=com.water.android

Email:

cu*****@dsservices.com

Website:

https://www.water.com/

User Reviews

Users generally find the My Water+ app easy to use for basic functions, and praise the water quality and delivery convenience. However, multiple reviews highlight poor customer service and unreliable delivery management, especially with recurring orders and cancellations. The app is criticized for missing key features present on the website, such as bill payment and detailed account info. Login problems and inconsistent app functionality also frustrate users. Overall, the app provides basic utility but is hampered by service and feature shortcomings that negatively impact user experience.

Pros

The app is easy to use and straightforward for ordering water and managing account details.
The water quality is generally regarded as good and encourages increased water consumption.
The app provides convenience for managing deliveries and preferences.
Some users appreciate the improvement and functionality brought by recent app updates.
The mobile app offers basic functions such as changing delivery amount and address with relative ease.

Cons

Customer service is frequently reported as poor, unresponsive, and unhelpful.
Recurring deliveries and subscription management (cancellations, skipping, postponements) are difficult or impossible to handle properly via the app.
Delivery service is unreliable, with missed, incorrect, or extra deliveries occurring without notification or resolution.
The app lacks important features compared to the website, such as bill payment, viewing past payments, and managing orders comprehensively.
Login issues are common, including app not staying logged in and problems with email validation.