WALTER Service

The WALTER service app provides technical support for WALTER customers in the repair and maintenance of their baking systems. Our experienced WALTER employees support you in troubleshooting - digitally and easily. Thanks to real-time audio and video transmissions, you will quickly receive professional help with the maintenance of your system to minimize downtimes. Information is exchanged using chat functions with automatic translation and the display of technical documentation or instructions. Benefit from quick, professional help and the associated transfer of knowledge thanks to digital technology, in line with the WALTER motto: Ahead with innovation.

Your options with Visual Assistance:

• Share your live video and audio with the WALTER technicians
• Take photos and share the pictures
• Benefit from helpful markings by our experts in your pictures
• Use chat communication with automatic translation functions
• Get insights into documents such as technical drawings or circuit diagrams