My Virgin Media

Name: My Virgin Media
Rating: 4 (34455 reviews)
Author: Virgin Media

By: Virgin Media App

Manage your broadband, TV, and home phone in one app

Overview

Google Play Store

Downloads

5,490,621 ▲ 12.90K

Data as of 2026-08-12

Rating:

4.00 +14

(34,455)

Version:

—

Last updated: 2026-07-07

Ranking

#22,365 ▼ 40

Overall

Features & Capabilities

The My Virgin Media Chrome extension offers an easy and convenient way to manage all your Virgin Media broadband, TV, and home phone accounts in one place. With just a few taps, users can view their latest bill, monitor billing history, manage Direct Debit details, and make payments securely. The extension also provides real-time updates on service faults, lets you run diagnostic tests on your Virgin Media equipment, and keep track of orders and appointments effortlessly.

Additionally, you'll find quick access to your account number and area reference, plus the latest offers from Virgin Media. For added support, users can directly engage with relevant topics and conversations on Virgin Media Communities. This tool streamlines account management and enhances your overall Virgin Media experience from the convenience of your browser.

User Growth & Download Statistics

App

By:

Virgin Media

Downloads:

5,490,621 12.90K

Rating:

4.00

(34,455) 14 new ratings

Version:

0 Last updated: 2026-07-07

Creation date:

2026-07-07

Publisher country:

Email:

Ap*****@virginmedia.co.uk

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-12

Compare stats and ranking:

Ranking

# 22,365 ▼ 40

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Virgin Media

Google Play Store

https://play.google.com/store/apps/details?id=com.virginmedia.android.youraccount

Email:

Ap*****@virginmedia.co.uk

Website:

https://www.virginmedia.com/my-virgin-media-app

User Reviews

User feedback on the My Virgin Media Android app is largely negative, centered on chronic sign-in and login loops, persistent email verification issues, frequent crashes or non-responsiveness, and difficulty accessing core features or completing payments. A minority note an easy-to-use interface and occasional fast, professional performance, but overall reliability and usability problems dominate.

Pros

Easy-to-use interface when the app functions.
When it works, the app feels fast and smooth (quick and professional).
Some reviews rate it as excellent or good, indicating moments of positive performance.

Cons

Sign-in/login failures and login loops.
Repeated email verification requirements or a broken verification system.
Crashes, instability, and the app not opening or not working.
Inability to access core features (bills, upgrades/downgrades, account settings) due to errors.
In-app payment processing failures.