My Sky | TV, Broadband, Mobile

Name: My Sky | TV, Broadband, Mobile
Rating: 3.4705882 (29670 reviews)
Author: Sky UK Limited

By: Sky UK Limited App

Manage your Sky TV, broadband or mobile account and fix issues easier than ever

Overview

Google Play Store

Downloads

9,682,530 ▲ 21.96K

Data as of 2026-08-22

Rating:

3.47 ▼ 0.07

(29,670)

Version:

—

Last updated: 2026-08-12

Ranking

#14,367 ▼ 17

Overall

Features & Capabilities

The My Sky app lets you seamlessly manage all your Sky services—TV, broadband, home phone, and mobile—from a single, user-friendly platform. Join the Sky VIP loyalty program to access exclusive rewards, view and pay your bills, track your Sky Q and Mobile orders, reschedule engineer visits, and monitor your broadband speed and usage. With helpful features like a broadband diagnostic tool, remote record activation, and real-time issue notifications, managing your Sky account has never been easier.

Whether you have Sky Mobile or broadband and TV packages, the app provides detailed insight into your plans, allowances, contract terms, and spending caps. You can manage multiple devices, control family plans, top up Pay As You Go balances, and stay connected with customer support through in-app messaging and a vibrant community. With its fresh design and personalized experience, the My Sky app puts your Sky world and loyalty program conveniently in your hand.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

0 Last updated: 2026-08-12

Creation date:

2026-07-29

Publisher country:

Email:

ap*****@sky.uk

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-22

Compare stats and ranking:

Ranking

# 14,367 ▼ 17

Other rankings

#126 in

Top app in United Kingdom ▲ 67

Other platforms

My Sky (v10.17.0)

4.50

(10,066)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Sky UK Limited

Google Play Store

https://play.google.com/store/apps/details?id=com.bskyb.skyservice

Email:

ap*****@sky.uk

Website:

https://www.sky.com

User Reviews

The My Sky app is plagued by reliability issues: frequent loading failures, blank screens, and unresponsive navigation. Sign-in problems and post-update instability force users to reinstall the app repeatedly. Key sections (billing, VIP, Get Help) often do not load. While there is some value when the app works—especially for catching up on sports content—the overall experience is dominated by inconsistent performance and support challenges.

Pros

Sports content catch-up is a valued feature when the app loads.
When it works, the app is considered usable and some users report a positive experience.
There are indications some users can use basic features and see value when the app functions as intended.

Cons

App frequently fails to work or loads nothing, with many reviews mentioning blank screens and unresponsive pages.
Sign-in/authentication issues are common, including inability to sign in or inconsistent login success messages.
Updates often disrupt the app, requiring repeated uninstall/reinstall to regain function.
Specific sections like billing, VIP, or Get Help are frequently blank or unresponsive.
Several users report poor or automated customer service in relation to app issues.

Recent reviews

The My Sky store keeps crashing when I try to view new devices. its so frustrating. keep getting a notice saying the page is out of date despite having the updated version of the app. even happens when I try access the store online. all my bills are paid for and up to date.