Reviews of Splunk On-Call

By: Splunk Inc. App

List of user reviews and ratings for Splunk On-Call

Total ratings

3.03 (Rating count: 346)

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Review summary

Splunk On-Call's Android app provides a valuable mobile alerting solution for enterprises, but suffers from severe performance issues such as slowness and frequent crashes. Many users report unreliable or missing push notifications, causing missed alerts. The UI/UX is confusing and inconsistent, complicating critical tasks like alert acknowledgment. SMS verification frequently fails, locking users out. Despite basic functionality like scheduling overrides, the app's poor reliability and usability issues make it frustrating, with multiple users doubting continued active development.

Pros

The app fills a unique niche by providing mobile alerting capabilities for enterprise monitoring scenarios not well served by other products.
The app allows users to receive alerts and acknowledge them, providing basic on-call management functionality.
The app supports scheduled overrides and notifications, enabling some control over alert handling from mobile devices.

Cons

The app is slow and unresponsive, with significant delays registering button presses and crashes on login.
Push notifications are unreliable or do not work properly, leading to missed alerts and missed on-call responsibilities.
The user interface and user experience are confusing, inconsistent, and difficult to navigate, making acknowledging alerts cumbersome.
Verification via SMS often fails, causing users to get stuck and unable to use the app.
The app often prompts for credentials repeatedly and shows errors such as "The page you are trying to access is no longer available."

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User Reviews

Recent rating average: 1.60

All time rating average: 3.03

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64% (27)

Date	Author	Comment
2025-08-18	Su*****	The app crashes every time I open it
The app crashes every time I open it
2025-05-15	De*****	App is buggy, please fix the crashes and memory leaks! thanks
App is buggy, please fix the crashes and memory leaks! thanks
2025-03-17	Ni*****	have to reset my password every time I want to log into it
have to reset my password every time I want to log into it
2025-03-12	Am*****	Can you fix some team name was not available in the apps but available on the web. I cant assign the override via apps to some user due to name not available at the apps
Can you fix some team name was not available in the apps but available on the web. I cant assign the override via apps to some user due to name not available at the apps
2025-01-08	Lu*****	Crashes constantly, extremely slow, useless. You better pray your employer doesn't adopt it
Crashes constantly, extremely slow, useless. You better pray your employer doesn't adopt it
2024-12-09	Ji*****	The UI is painfully slow on Android. Every button press takes at least 5 seconds to register. Why even have a mobile app at all when it's so prohibitively slow?
The UI is painfully slow on Android. Every button press takes at least 5 seconds to register. Why even have a mobile app at all when it's so prohibitively slow?
2024-10-04	Au*****	Very poor experience. But works.
Very poor experience. But works.
2024-07-21	Br*****	It works, but the UX is all over the place. For example, making scheduled overrides from the app is super wonky. I seriously doubt there is active feature development beyond basic maintenance.
It works, but the UX is all over the place. For example, making scheduled overrides from the app is super wonky. I seriously doubt there is active feature development beyond basic maintenance.
2024-06-26	Le*****	Asked me to add a phone number. Never received SMS with confirmation code. App is now locked, and I can't do anything with it.
Asked me to add a phone number. Never received SMS with confirmation code. App is now locked, and I can't do anything with it.
2024-03-09	Yi*****	After I input all my credentials, it showed me error "The page you are trying to access is no longer available.". Very bad.
After I input all my credentials, it showed me error "The page you are trying to access is no longer available.". Very bad.