Reviews of Lightspeed Scanner (X)

By: Lightspeed Commerce Inc. App

List of user reviews and ratings for Lightspeed Scanner (X)

Total ratings

2.74 (Rating count: 86)

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Review summary

Users appreciate that the app helps make inventory tasks more efficient and allows team-wide scanner usage. However, frequent crashes, lack of new item addition, absence of current stock display, draft saving issues, and overall poor Android functionality are major drawbacks cited across multiple reviews. These issues hinder the app's intended purpose of streamlining inventory management on Android devices.

Pros

Makes inventory tasks more efficient and convenient.
Allows the whole team to use scanners, improving workflow.
Helpful for scanning products prior to ordering to avoid out-of-stock situations.
Provides a way to upload counts or inventory data remotely.

Cons

App frequently crashes or shuts down during transfers or scans.
No functionality to add new items directly through the scanner app.
No display of current inventory count after scanning an item, reducing usefulness.
App does not save draft transfers, causing loss of scanned data if accidentally exited.
Multiple users report app not working or syncing properly on Android devices, including specific phones like Pixel 4 and S21.

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User Reviews

Recent rating average: 2.60

All time rating average: 2.74

Upgrade to see all 22 reviews

45% (10)

Date	Author	Comment
2024-12-28	Ni*****	No longer works on Android devices
No longer works on Android devices
2024-12-21	Ri*****	Last update broke the scanner. Can't add new items from app
Last update broke the scanner. Can't add new items from app
2024-10-05	Ma*****	nicole mcclaeaan
nicole mcclaeaan
2023-10-13	Ma*****	using this for work on my personal phone. when I'm making transfers it doesn't save a draft if I accidentally back out. I've lost at least 10 transfer drafts that I've had to rescan because of this issue. Apparently I have proper access, so it sounds like it's an issue with my phone. I'm using a pixel 4 5g. Edit: Thanks for the response, but I hadn't installed Scanner until a few days after the latest update was released. I will try to remember to leave feedback for you from within the app.
using this for work on my personal phone. when I'm making transfers it doesn't save a draft if I accidentally back out. I've lost at least 10 transfer drafts that I've had to rescan because of this issue. Apparently I have proper access, so it sounds like it's an issue with my phone. I'm using a pixel 4 5g. Edit: Thanks for the response, but I hadn't installed Scanner until a few days after the latest update was released. I will try to remember to leave feedback for you from within the app.
2023-10-04	Ma*****	App has completely stopped working for stock counts. It will not sync
App has completely stopped working for stock counts. It will not sync
2023-08-22	Ca*****	App keeps shutting down when doing a transfer list
App keeps shutting down when doing a transfer list
2023-07-25	J.*****	The app reads the entire UPC I need it not read the last digit. Is there any way to change the settings from UPC-A to UPC-E?
The app reads the entire UPC I need it not read the last digit. Is there any way to change the settings from UPC-A to UPC-E?
2023-04-06	li*****	I am trying to add qtys of new product when adding with the scanner. And also adjusting quantities as I walk the store( yes existing product ). Thanks for the response.
I am trying to add qtys of new product when adding with the scanner. And also adjusting quantities as I walk the store( yes existing product ). Thanks for the response.
2023-03-31	Je*****	Update* thank you for all the new updates. We love this feature. Makes our jobs so much more efficient! Love that our whole team is now armed with scanners!
Update* thank you for all the new updates. We love this feature. Makes our jobs so much more efficient! Love that our whole team is now armed with scanners!
2023-03-12	Sh*****	It is convenient scanning your products and order accordingly before out of stock.
It is convenient scanning your products and order accordingly before out of stock.