Lightspeed Pocket (S)

Name: Lightspeed Pocket (S)
Rating: 3.16 (138 reviews)
Author: Lightspeed Commerce Inc.

By: Lightspeed Commerce Inc.

ShopKeep Pocket allows you to quickly check your sales at any time

Features & Capabilities

Lightspeed Pocket is an exclusive app for businesses using Lightspeed Retail POS (S), designed to deliver real-time sales insights and streamline retail management. With the ability to add and switch between multiple store locations, users can effortlessly monitor sales, registers, and cash flow from anywhere.

Features include tracking sales targets by store and team member, viewing employee clock-ins, and identifying top-selling products. The app also ensures speed and reliability with push notifications for store alerts, maintaining consistent performance even during busy times. Lightspeed Retail's comprehensive POS software offers retailers a one-stop platform to simplify operations, scale their business, and enhance customer experiences.

User Growth & Download Statistics

App Sales Shopping Analytics

By:

Lightspeed Commerce Inc.

Downloads:

24,080 4

Rating:

3.16

(138)

Version:

6.3.5 Last updated: 2024-10-11

Version code:

4308

Creation date:

2016-11-21

Publisher country:

Permissions:

android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.USE_FULL_SCREEN_INTENT Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

54.81MB

Email:

su*****@shopkeep.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-27

Compare stats and ranking:

Ranking

# 389,171 ▲ 82

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Lightspeed Commerce Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.shopkeep.pocketandroid

Email:

su*****@shopkeep.com

Website:

https://www.lightspeedhq.com/

User Reviews

Multiple users report consistent issues with the Lightspeed Pocket (S) app including frequent crashes, poor customer service, and costly hardware. Updates have introduced serious bugs like clock punch errors and broken inventory updates. Many express frustration over lost functionality and misleading billing policies. Despite initial positive impressions and useful features, the app has declined in reliability and support quality, leading users to consider alternatives.

Pros

Has useful features when functioning properly (e.g., sales data by date ranges)
Previously had good inventory management and POS capabilities
Initially good customer service according to some reviews
Integration with iPad devices attracts users

Cons

Frequent app crashes and need to reinstall often
Poor and unhelpful customer support with long wait times
Issues with updates causing loss of functionality (e.g., clock punch errors, inventory updates failing)
Expensive hardware and software with no refunds and inflexible contracts
App often shows outdated or incorrect sales data

Recent reviews

I have only had frustrating experiences with this company since they were sold last year. When I call, takes over an hour to talk to them. And its 3rd party service now so they just leave feedback for the company and they don't really know the systems. I'm told to leave feedback on the backoffice for the co. to make changes. Feedback button doesn't even work for me. Agent, though nice, couldn't get it to work either.... Hardware and software are slow and outdated in my opinion. Going to square

*****, 2021-11-03

Totally a waste of time to call for help regarding the Clock Punch Error message. This was part of an update installed on 10/7, which is when the Clock Punch stopped working. They have no plans to fix it. Good Luck everyone fixing it yourself.