Reviews of Upshift - Find flexible shifts

By: Upshift App

List of user reviews and ratings for Upshift - Find flexible shifts

Total ratings

4.00 (Rating count: 1,997)

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Review summary

Users appreciate Upshift for offering flexible shift work, clear job info, and an easy signup process, helping some earn extra income. However, many report limited job availability depending on location, app instability with crashes and freezes, inaccurate shift postings, poor customer support, and onboarding challenges. These repeated issues affect overall user experience despite the app's potential benefits.

Pros

Allows users to find and pick flexible shifts that fit their schedule.
Provides critical job details like what to wear and arrival times.
Easy signup and orientation process for some users.
App offers a variety of jobs in fields like food service, events, and warehouses.
Enables users to work when they want and potentially earn extra income.

Cons

Limited availability of shifts, especially in certain locations like Kentucky, Las Vegas, Central Florida.
App frequently crashes, freezes, or has login issues.
Shift postings can be inaccurate, with many being already filled or duplicates.
Poor or nonexistent customer support, including long background check times and unresponsive communication.
Onboarding issues, including problems scheduling interviews or unclear disqualification criteria.

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User Reviews

Recent rating average: 1.50

All time rating average: 4.00

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62% (56)

Date	Author	Comment
2026-08-04	Ka*****	dose not work
dose not work
2026-07-17	Sh*****	Flexible schedule, very convenient Friendly co workers.
Flexible schedule, very convenient Friendly co workers.
2026-07-15	Me*****	scam there is never anything in the city they won't even fix your account so no to this one
scam there is never anything in the city they won't even fix your account so no to this one
2026-07-15	Ta*****	Upshift was good for me at 1st I completed a few gigs , never ever canceled a shift until May 6th I had a shift scheduled for May 7th that I needed to cancel at the last minute. Upshift has a 24 hour policy where you have to cancel 24-hours in advance these folks terminated my account due the cancelation, I canceled because my baby brother was murdered and I sent proof and emails asking to reinstate my account only to be ignored. Who plans for a death that's a emergency! they have no compassion
Upshift was good for me at 1st I completed a few gigs , never ever canceled a shift until May 6th I had a shift scheduled for May 7th that I needed to cancel at the last minute. Upshift has a 24 hour policy where you have to cancel 24-hours in advance these folks terminated my account due the cancelation, I canceled because my baby brother was murdered and I sent proof and emails asking to reinstate my account only to be ignored. Who plans for a death that's a emergency! they have no compassion
2026-07-11	Ky*****	Trying to do the orientation and it keeps glitching out even though Ive completed all the assessment questions! Cant sign up for work as a result.
Trying to do the orientation and it keeps glitching out even though Ive completed all the assessment questions! Cant sign up for work as a result.
2026-07-11	Ki*****	Very terrible experience i wouldn't recommend this App, I got to my job location and they gave me unclear instructions and I had tried to contact support by phone call and messages, zero response, I didnt know where to go, so I spent 55 minutes walking around the casino asking for help and no one knew anything about anything, then I continued to call for support and they didnt answer so i had left and they replied 4 hours later asking for photos of where im at, and termination.
Very terrible experience i wouldn't recommend this App, I got to my job location and they gave me unclear instructions and I had tried to contact support by phone call and messages, zero response, I didnt know where to go, so I spent 55 minutes walking around the casino asking for help and no one knew anything about anything, then I continued to call for support and they didnt answer so i had left and they replied 4 hours later asking for photos of where im at, and termination.
2026-07-08	Sh*****	they termination me and I didn't do anything wrong plus they don't care about they worker so don't waste your time with app cause it full of it..
they termination me and I didn't do anything wrong plus they don't care about they worker so don't waste your time with app cause it full of it..
2026-07-08	To*****	how do I contact support??
how do I contact support??
2026-07-06	Je*****	never shifts available. small pool of companies who use this.
never shifts available. small pool of companies who use this.
2026-06-10	An*****	they won't last
they won't last