Overview

Features & Capabilities

The UPMC Health Plan mobile app offers exclusive access for UPMC insurance members to manage their health insurance anytime, anywhere. It provides convenient features such as viewing and emailing member ID cards for you and your family, reviewing coverage details, monitoring claim statuses, and communicating directly with Health Care Concierges through live chat and secure messaging.

Members can also effortlessly find in-network medical, dental, vision, and behavioral health providers with proximity filters, directions, and direct call options. The app further supports wellness by enabling live chats with health coaches, tracking progress with the Take a Healthy Step program, and completing the MyHealth Questionnaire to understand health risks and promote better care outcomes.

User Growth & Download Statistics

App
By:
UPMC Health Plan
Downloads:
264,446 505
Rating:
4.14
(1,958)
1 new ratings
Version:
26.7.0 Last updated: 2026-08-06
Version code:
260700001
Creation date:
2012-07-19
Publisher country:
US US
Permissions:
  • android.permission.CALL_PHONE Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.USE_BIOMETRIC Low risk
  • android.permission.USE_FINGERPRINT Low risk
  • android.permission.WAKE_LOCK Low risk
  • com.google.android.c2dm.permission.RECEIVE Low risk
  • See more
Size:
56.65MB
Email:
HP*****@upmc.edu
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-09-01
Compare stats and ranking:

Ranking

Other platforms

Apple
UPMC Health Plan (v26.7.0)
4.60 (7,009)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
UPMC Health Plan
Google Play Store
https://play.google.com/store/apps/details?id=com.upmc.healthplan
Email:
HP*****@upmc.edu
Website:
https://www.upmchealthplan.com/contact/

User Reviews

Users praise the app for staying up-to-date on plans, medications, records, and spending and for an easy-to-use interface when it works, plus timely plan news. However, many reviews point to frequent login problems, slow/unreliable performance, scanner issues, device compatibility limits, and confusing navigation or missing features. Overall usefulness depends on reliability, which many users say is currently inconsistent.
Pros
  • Keeps you updated on health plan, medications, records, and spending, with quick issue resolution.
  • Easy to use and easy to follow progress.
  • Provides timely plan news and updates.
Cons
  • Frequent login/sign-in failures and loops; often redirected to a browser or slow to load.
  • General unreliability and slowness; recurring freezes and crashes.
  • UPC/food scanner issues: unreliable, missing, or changed location; sometimes inaccurate.
  • Device compatibility problems: not supported on some phones; older versions require using a laptop.
  • Poor navigation and missing features: hard to find spending history, balance, or prescription history.
Recent reviews
😊😊
by Su*****, 2026-08-22

App is easy to navigate on
by Ka*****, 2026-08-21
View all user reviews ›

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