Alignment Health Plan

Name: Alignment Health Plan
Rating: 2.97 (171 reviews)
Author: AVA by Alignment Health

By: AVA by Alignment Health

Member App for Alignment Health Plan Members

Features & Capabilities

The Alignment Health Plan member app provides a secure and convenient way for members to access their health information anytime, anywhere. Integrated with the ACCESS On-Demand Concierge program, the app delivers a personalized concierge health care experience.

Members can securely log in to view their ID cards, check benefit details, monitor claim status, chat with doctors 24/7, message their concierge, track out-of-pocket expenses, view prescription history, search for drugs and pharmacies, and pay premiums—all from a single mobile platform. This comprehensive app ensures easy management of your health care needs on the go.

User Growth & Download Statistics

App

By:

AVA by Alignment Health

Downloads:

31,750 293

Rating:

2.97

(171) 0.07

Version:

2.0.6 Last updated: 2025-02-04

Version code:

2923

Creation date:

2018-12-28

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.INTERNET Low risk
android.permission.MODIFY_AUDIO_SETTINGS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.ACCESS_NETWORK_STATE Safe

Size:

61.36MB

Email:

we*****@ahcusa.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-06

Compare stats and ranking:

Ranking

# 349,818 ▲ 749

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

AVA by Alignment Health

Google Play Store

https://play.google.com/store/apps/details?id=com.ahcusa.ahcmemberapp

Email:

we*****@ahcusa.com

Website:

http://www.alignmenthealthcare.com

User Reviews

User reviews reveal that while Alignment Health Plan offers reliable insurance coverage and caring customer service, the Android app suffers significant technical problems. Common issues include the app failing to open, repeated login failures, unrecognized user information, and poor navigation especially for seniors. Many users have to uninstall and reinstall the app repeatedly. The app also lacks comprehensive features for managing transportation services, leading to frustration. Despite these problems, the insurance plan itself and the support staff receive positive feedback.

Pros

Long-term insurance plan with caring customer service.
Good protection coverage for health needs.
Customer service representatives are pleasant and understanding.
App initially worked well for some users.
Provides transportation service integration, though limited in-app functionality.

Cons

App frequently fails to open or gets stuck on a loading/spinning screen.
Users experience repeated login issues needing frequent uninstall/reinstall.
App does not recognize user information or update card details properly.
Navigation and usability are difficult, especially for seniors.
Inadequate in-app support for managing transportation services, necessitating phone calls.

Recent reviews

When I first downloaded the app back in October, everything worked great. Now, I can't even get the app to open up. All I get is a spinning wheel. I've uninstalled and reinstalled multiple times without any success. Very frustrating 😡