Reviews of Ugaoo

By: Ugaoo App

List of user reviews and ratings for Ugaoo

Total ratings

5.00 (Rating count: 1,644)

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Review summary

Ugaoo offers a user-friendly app with easy ordering, a wide plant selection, and generally helpful customer service. Many users report healthy plants delivered with reasonable packaging and occasional fast delivery. The main drawbacks are recurring delivery delays, higher prices than peers, inconsistent support, and instances of damaged plants or packaging on arrival. Overall, it’s a solid option for plant lovers, but buyers should budget for potential delays and costs and monitor packaging quality and service responsiveness.

Pros

User-friendly app and easy ordering experience.
Wide variety of plants and gardening items.
Responsive customer service and quick issue resolution.
Healthy plants delivered with good packaging.
Fast delivery in some orders.

Cons

Delivery is frequently delayed or takes longer than expected.
Plants are expensive compared with peers.
Customer service can be slow or unresponsive at times.
Damaged plants and packaging issues on delivery.

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User Reviews

Recent rating average: 3.20

All time rating average: 5.00

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25% (7)

Date	Author	Comment
2025-01-18	Pi*****	Fraud application and brand they have only one moto to scam money not to earn
Fraud application and brand they have only one moto to scam money not to earn
2025-01-03	Kk*****	Donot buy from Ugaoo, they are so late in delivery and any action. So frustrating to shop from ugaoo. For every order you placed you will have to followup numerous times and still they don't act.
Donot buy from Ugaoo, they are so late in delivery and any action. So frustrating to shop from ugaoo. For every order you placed you will have to followup numerous times and still they don't act.
2024-12-19	Ru*****	They take forever to ship the plant. Plants are super expensive. Also there are no new variety which can make this website unique. They really don't have new exotic variety which are actually available in local nursery but not here in online platform..
They take forever to ship the plant. Plants are super expensive. Also there are no new variety which can make this website unique. They really don't have new exotic variety which are actually available in local nursery but not here in online platform..
2024-12-16	Ri*****	Easy ordering experience. Variety of plants. Easy care.
Easy ordering experience. Variety of plants. Easy care.
2024-11-30	Md*****	great app for garden lover's 🥹
great app for garden lover's 🥹
2024-11-21	Ta*****	Nice App to buy plant
Nice App to buy plant
2024-11-01	MD*****	What a rip off prices. Lol
What a rip off prices. Lol
2024-10-24	As*****	some new species of plants should be added !! my experience regarding this is quite good 💯
some new species of plants should be added !! my experience regarding this is quite good 💯
2024-10-02	Am*****	Ugaoo exceptional service. Best site for purchasing live plants. But a bit pricey. Excellent and Best packaging and very healthy plants provided by them. Very fast delivery as well. Definitely recommend 👍🏻👌🏻
Ugaoo exceptional service. Best site for purchasing live plants. But a bit pricey. Excellent and Best packaging and very healthy plants provided by them. Very fast delivery as well. Definitely recommend 👍🏻👌🏻
2024-09-29	Pa*****	my best shopping website to app
my best shopping website to app