Reviews of UBS Wealth Management

By: UBS AG App

List of user reviews and ratings for UBS Wealth Management

Total ratings

4.49 (Rating count: 3,156)

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Review summary

The UBS Financial Services Android app is secure and provides essential banking features, but users consistently experience crashes, login failures, and broken mobile deposit functionality. The user interface is often criticized as confusing and subpar compared to competitors, leading to frustration. Many users report issues with PIN and biometric login, app freezing, and challenges navigating the app. Despite its security and core functions, these persistent technical and usability problems detract significantly from the overall user experience.

Pros

App is very secure, meeting expectations for a banking/financial app.
Offers essential financial functions like account viewing and some deposit capabilities.
Trusted platform for managing substantial investments and retirement funds.

Cons

Frequent app crashes, especially when scrolling or selecting accounts.
Persistent login issues including failures with PIN sending and biometric authentication.
Mobile deposit function is often broken, leading to failed or repeated attempts.
Poor user interface and user experience; confusing navigation and lack of intuitive features.
The app lacks features and polish compared to competitors, resulting in customer dissatisfaction.

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User Reviews

Recent rating average: 2.70

All time rating average: 4.49

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50% (46)

Date	Author	Comment
2026-07-07	As*****	wonderful company
wonderful company
2026-07-02	Ch*****	good
good
2026-06-26	Ky*****	This app AND their website perform poorly and are often buggy.
This app AND their website perform poorly and are often buggy.
2026-06-23	Br*****	great 9
great 9
2026-06-13	Lo*****	okay
okay
2026-06-10	Da*****	mobile app not good for much besides checking balance and occasional zelle or bill pay. cannot even see my monthly household summary report.
mobile app not good for much besides checking balance and occasional zelle or bill pay. cannot even see my monthly household summary report.
2026-06-04	Ba*****	app is almost unusable on Samsung fold v7
app is almost unusable on Samsung fold v7
2026-05-30	ki*****	nothing works with this App
nothing works with this App
2026-05-28	Jo*****	lots of errors in the app, unable to perform actions and the interface still is clunky. it often displays errors: "sorry something went wrong" keeps popping up even after updating the app.. integration with account aggregation tools is poor since links are company specific.
lots of errors in the app, unable to perform actions and the interface still is clunky. it often displays errors: "sorry something went wrong" keeps popping up even after updating the app.. integration with account aggregation tools is poor since links are company specific.
2026-05-27	AJ*****	pretty much impossible to actually get into the website. only the app works
pretty much impossible to actually get into the website. only the app works