Date	Author	Comment
2024-08-10	Ru*****	My hoover react stopped vacuuming and when i use the app to try run the system checks, all the you tube videos of yours that i get redirected to are marked as private.
My hoover react stopped vacuuming and when i use the app to try run the system checks, all the you tube videos of yours that i get redirected to are marked as private.
2023-11-05	Lu*****	This app DOES NOT WORK. Don't waste your time!! Will not connect to the Q1000 vac
This app DOES NOT WORK. Don't waste your time!! Will not connect to the Q1000 vac
2021-04-03	Je*****	"Yeah, when you register your product through the app it rarely works." (Hoover customer service representative) Thanks Hoover for doing a bang up job being 100% unhelpful and unreliable. Bought a $180 vacuum under a year ago and they already don't sell replacement parts. Nor does their customer service department care. Never again.
"Yeah, when you register your product through the app it rarely works." (Hoover customer service representative) Thanks Hoover for doing a bang up job being 100% unhelpful and unreliable. Bought a $180 vacuum under a year ago and they already don't sell replacement parts. Nor does their customer service department care. Never again.
2021-01-25	Br*****	App is lacking useful function like being able to shut off the brush over a rug on a hard floor so it doesn't get sucked into the beater bar of the vacuum. The app also lacks function in the fact that all tutorials linked to YouTube are private and not available for public viewing in the app.
App is lacking useful function like being able to shut off the brush over a rug on a hard floor so it doesn't get sucked into the beater bar of the vacuum. The app also lacks function in the fact that all tutorials linked to YouTube are private and not available for public viewing in the app.
2021-01-09	Cl*****	Look, this app does two things: allow to register your vacuum easily (one time) and then "customize" the REACT's Floor Sense... which means setting the brush roll on or off for bare floors. That's it. For doing those two things, it works fine. But. Why didn't Hoover just put a stupid switch on the vacuum to control the Floor Sense brushroll? The app seems totally unnecessary. Why, Hoover? 🤷‍♂️
Look, this app does two things: allow to register your vacuum easily (one time) and then "customize" the REACT's Floor Sense... which means setting the brush roll on or off for bare floors. That's it. For doing those two things, it works fine. But. Why didn't Hoover just put a stupid switch on the vacuum to control the Floor Sense brushroll? The app seems totally unnecessary. Why, Hoover? 🤷‍♂️
2021-01-04	Da*****	App seems OK to me, but not that useful. It connected to my React model OK and was able to learn its model and serial numbers. That provided the one benefit of the app that I used - registering the vacuum without crawling around looking for the serial number. Aside from that, it seems useless to me. It did have a section about customizing the Floor Sense feature, but I have no need to use it because Floor Sense works fine as is. Seems like the app is just a tool to encourage registation.
App seems OK to me, but not that useful. It connected to my React model OK and was able to learn its model and serial numbers. That provided the one benefit of the app that I used - registering the vacuum without crawling around looking for the serial number. Aside from that, it seems useless to me. It did have a section about customizing the Floor Sense feature, but I have no need to use it because Floor Sense works fine as is. Seems like the app is just a tool to encourage registation.
2020-08-21	Sa*****	Tried to register my vacuum, button to browse for pictures to add to proof of purchase section doesn't work. Also, doesn't tell you where to find serial number's location on box or vacuum. You really could do better fixing this app. Sorry.
Tried to register my vacuum, button to browse for pictures to add to proof of purchase section doesn't work. Also, doesn't tell you where to find serial number's location on box or vacuum. You really could do better fixing this app. Sorry.
2020-07-15	Je*****	In my previous review I mentioned that the old app was removed. I found it named "Hoover Quest 1000". Not sure why I couldn't find it a few days ago. Either way, this app is clearly newer and I decided to give it a try. The old Quest 1000 app still connects to my vac just fine, this new one scans forever. No error message, no feedback. It also wants Bluetooth turned on, and the old Quest 1000 never needed it before. I am a developer but admittedly not keen on Android development, but am marginally familiar with the development tools. I plugged in my Samsung S9 and attempted to diagnose the issue, and there is some kind of crash report being thrown, but at this moment I am unable to view the contents of that report. The average user however can't be expected to go this far even if I can find out what is wrong. Please provide feedback as to why it cannot connect. Maybe the old app is still better, but I'd like to decide for myself. Even a FAQ page with common issues. All I can say, this better not be a firewall issue because there is no reason that this robotvac needs to communicate with an external server.
In my previous review I mentioned that the old app was removed. I found it named "Hoover Quest 1000". Not sure why I couldn't find it a few days ago. Either way, this app is clearly newer and I decided to give it a try. The old Quest 1000 app still connects to my vac just fine, this new one scans forever. No error message, no feedback. It also wants Bluetooth turned on, and the old Quest 1000 never needed it before. I am a developer but admittedly not keen on Android development, but am marginally familiar with the development tools. I plugged in my Samsung S9 and attempted to diagnose the issue, and there is some kind of crash report being thrown, but at this moment I am unable to view the contents of that report. The average user however can't be expected to go this far even if I can find out what is wrong. Please provide feedback as to why it cannot connect. Maybe the old app is still better, but I'd like to decide for myself. Even a FAQ page with common issues. All I can say, this better not be a firewall issue because there is no reason that this robotvac needs to communicate with an external server.
2020-05-26	Fe*****	I have had this app for over year. Has to be one of the worse apps I have ever dealt with. It will not keep my maps takes forever to load up if it loads at all. Love my vacuum but this app is worse.
I have had this app for over year. Has to be one of the worse apps I have ever dealt with. It will not keep my maps takes forever to load up if it loads at all. Love my vacuum but this app is worse.
2019-09-11	A *****	This app does nothing. It supposedly connects with your vacuum but provides no diagnosis or explanation of errora on the vacuum. Nope. Vacuum cleaner is subpar and now broken. Stay away from this app and brand of vacuums.
This app does nothing. It supposedly connects with your vacuum but provides no diagnosis or explanation of errora on the vacuum. Nope. Vacuum cleaner is subpar and now broken. Stay away from this app and brand of vacuums.

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