Reviews of Laundry Connect Pay

By: Automatic Laundry App

List of user reviews and ratings for Laundry Connect Pay

Total ratings

4.59 (Rating count: 2,824)

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Review summary

The app is broadly praised for being easy to use and navigate, with straightforward fund top-ups and a cashless, card-free experience that helps budgeting and reduces lost laundry cards. It’s described as reliable and generally fast, with easy reporting of machine problems. Some users report occasional hiccups, such as slower connections to start a load, rare device reboots when adding money, and login or password quirks. A few also want features like room occupancy visibility and automatic alerts when laundry is done. Overall, most reviews are positive with a few enhancement requests.

Pros

Easy to use and navigate
Cashless payments eliminate coins and cards; helps budgeting
Reduces the need to carry or remember laundry cards
Fund top-ups are straightforward and quick
Easy to report problems with machines

Cons

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User Reviews

Recent rating average: 3.60

All time rating average: 4.59

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12% (21)

Date	Author	Comment
2026-08-21	Yu*****	They never fix broken machines
They never fix broken machines
2026-08-21	Ri*****	why do you include features that don't work? Room status (if machines are in use) has NEVER worked. the app refuses to alert me if my cycles are done, despite me selecting several times in the settings to enable these notifications. was this app just thrown together by an intern?
why do you include features that don't work? Room status (if machines are in use) has NEVER worked. the app refuses to alert me if my cycles are done, despite me selecting several times in the settings to enable these notifications. was this app just thrown together by an intern?
2026-08-20	Ko*****	easy to use, much better than quarters!
easy to use, much better than quarters!
2026-08-20	Su*****	This app keeps doing my laundry, and managing money for it simple. The alerts help me to know when machines are available, as well as when mine are done.
This app keeps doing my laundry, and managing money for it simple. The alerts help me to know when machines are available, as well as when mine are done.
2026-08-18	ma*****	Great 👍 👌
Great 👍 👌
2026-08-16	Ma*****	best app for laundry, I can use it from my phone!
best app for laundry, I can use it from my phone!
2026-08-16	Be*****	Decent price and decent service. Quick response time to repairs and issues. However, if the machine breaks down, you do not receive your money back.
Decent price and decent service. Quick response time to repairs and issues. However, if the machine breaks down, you do not receive your money back.
2026-08-14	Je*****	convenient and easy to use. 👍🏻
convenient and easy to use. 👍🏻
2026-08-13	Ru*****	So much better than the old quarter machines.
So much better than the old quarter machines.
2026-08-12	*****	The laundry machines under "room status" are ALWAYS gray. That functionality of this app does NOT work. The laundry room is three floors below me so it would be nice if the app worked like it's supposed to. Wifi and Bluetooth connectivity are OK as long as you are patient/willing to wait for it to pick up the machine you are trying to use. Edited in 2026 - this still has not been fixed four years later!
The laundry machines under "room status" are ALWAYS gray. That functionality of this app does NOT work. The laundry room is three floors below me so it would be nice if the app worked like it's supposed to. Wifi and Bluetooth connectivity are OK as long as you are patient/willing to wait for it to pick up the machine you are trying to use. Edited in 2026 - this still has not been fixed four years later!