Reviews of TCS Fuel

By: TransConnect Services App

List of user reviews and ratings for TCS Fuel

Total ratings

2.66 (Rating count: 238)

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Review summary

Users appreciate the substantial discounts and usefulness of the TCS Fuel app for small carriers and owner-operators, along with features like dark mode. However, multiple reviews complain about persistent login problems, glitches after app updates, and inaccurate fuel pricing leading to unexpected charges. Connectivity and transaction issues further frustrate users. Overall, despite good discounts, the app suffers from poor reliability and usability that negatively impacts user experience.

Pros

Offers good discounts which users find valuable
Useful fuel card for small carriers and owner-operators
Provides a wide range of fuel stops to plan trips
Has a dark mode feature appreciated by some users

Cons

App has frequent login issues including password and fingerprint authentication loops
Recent updates caused glitches and poor UI experience
Fuel prices displayed in the app are often inaccurate and not honored at fuel stations
App connectivity issues especially during peak hours making trip planning difficult
Delayed or failed funds deposits and card transactional problems

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User Reviews

Recent rating average: 1.40

All time rating average: 2.66

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72% (18)

Date	Author	Comment
2025-01-23	Me*****	I could not download my Galaxy S22 Ultra. Please help me.
I could not download my Galaxy S22 Ultra. Please help me.
2025-01-12	Sy*****	Trash. Every time this apps get updated something breaks. At times I can't even log in.
Trash. Every time this apps get updated something breaks. At times I can't even log in.
2024-12-21	Ja*****	Bfore update it was ok. Now it is totall mess on screen. You must have ur location on. Not sure why I plan my fuell ehead from point A to B.
Bfore update it was ok. Now it is totall mess on screen. You must have ur location on. Not sure why I plan my fuell ehead from point A to B.
2024-12-01	Ja*****	Since an update new log in it got much worse....now location must be on!!!. Not sure why when i plan road from point A to B. Its a big mess on screen now. Discouts are really good. But app upgrade not at all
Since an update new log in it got much worse....now location must be on!!!. Not sure why when i plan road from point A to B. Its a big mess on screen now. Discouts are really good. But app upgrade not at all
2024-10-19	Fe*****	Works properly HALF of the time. When I look at the distance, then use Google maps to take me there it's a lot further than it says, i.e., says 50 miles will actually be 110 miles. Constantly taking off fuel stops that I know take the card without a fee because I went to it a week prior. Won't have fuel stops on route for long distances and have to stop somewhere random to get fuel, and they take the card without a fee, TCS just doesn't have it on their app.
Works properly HALF of the time. When I look at the distance, then use Google maps to take me there it's a lot further than it says, i.e., says 50 miles will actually be 110 miles. Constantly taking off fuel stops that I know take the card without a fee because I went to it a week prior. Won't have fuel stops on route for long distances and have to stop somewhere random to get fuel, and they take the card without a fee, TCS just doesn't have it on their app.
2024-09-05	Ra*****	They must have recently updated it and whoever that was they should get their money back
They must have recently updated it and whoever that was they should get their money back
2024-07-12	Br*****	Takes 30 seconds just to login
Takes 30 seconds just to login
2024-06-29	Ch*****	Tcs is great but they seriously need to address the login on the app. Never ending loop of enter password and then do fingerprint
Tcs is great but they seriously need to address the login on the app. Never ending loop of enter password and then do fingerprint
2024-05-15	Va*****	App has become so glitchy. Especially when trying to get dynamic code. When logging in takes two minutes because the page keeps coming up to enter email and then fingerprint and it keeps doing that.
App has become so glitchy. Especially when trying to get dynamic code. When logging in takes two minutes because the page keeps coming up to enter email and then fingerprint and it keeps doing that.
2024-03-11	Lo*****	Fuel card does not work. All deposits/withdrawal had to be manually overridden and they actually forgot to credit my initial deposit into an the account. Two separate participating truck stops could not get the fuel card to work even when manually approving the transaction over the phone. The company is just a dozen people who have no idea what they're doing.
Fuel card does not work. All deposits/withdrawal had to be manually overridden and they actually forgot to credit my initial deposit into an the account. Two separate participating truck stops could not get the fuel card to work even when manually approving the transaction over the phone. The company is just a dozen people who have no idea what they're doing.