Cleanster: Cleaning Services

Name: Cleanster: Cleaning Services
Rating: 3.13 (260 reviews)
Author: Cleanster, Inc.

By: Cleanster, Inc.

Book trusted cleaners fast: Airbnb, home, deep, common-area & more | Cleanster

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Features & Capabilities

Cleanster is the ultimate platform for booking trusted cleaning services quickly and efficiently. Whether you need Airbnb, home, deep cleaning, or office cleaning, Cleanster connects you with top-rated professional cleaners. With over 15,000 satisfied clients and partnerships with leading property managers, Cleanster makes short-term rental and property cleaning hassle-free.

Key features include customizable photo checklists, the ability to set primary and backup cleaners, calendar syncing with property management software for automatic scheduling, in-app multilingual communication, remote access for cleaners, and easy photo and video sharing of before-and-after cleaning results. This innovative app ensures a seamless cleaning experience with auto-scheduling, problem reporting, and more, providing peace of mind and convenience for property owners and managers.

User Growth & Download Statistics

App Home Automation

By:

Downloads:

Rating:

Version:

1.6.7 Last updated: 2026-06-09

Version code:

155

Creation date:

2020-03-16

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk

Size:

101.34MB

Email:

su*****@cleanster.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-25

Compare stats and ranking:

Ranking

# 243,931 ▼ 252

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Cleanster, Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.tidyapp

Email:

su*****@cleanster.com

Website:

https://cleanster.com

User Reviews

User reviews indicate the Cleanster app offers an intuitive and easy-to-use platform with good scheduling features and sometimes excellent cleaning services. However, major issues include last-minute cancellations or no-shows by cleaners, lack of customer support and communication, payment problems for both cleaners and customers, and app functionality glitches. While some appreciate the concept and select features, the app and service suffer from unreliability and poor execution, leading to customer frustration and distrust.

Pros

App is simple to use with a clever layout making booking easy and intuitive.
Some users found the cleaning service to be top notch and appreciated the task checklists and photos.
Customer service representatives (CSRs) can be very good and responsive in some cases.
The app allows easy scheduling and has useful features like task checklists.
The platform supports paying cleaning staff a living wage and is fully insured and bonded.

Cons

Cleaners frequently cancel last minute or don’t show up, causing great inconvenience.
Users often experience lack of communication and poor customer support, with many issues unresolved despite multiple emails.
Prepayment is required before selecting a cleaner, which causes dissatisfaction if no cleaner is available or cancellations occur.
Cleaners and customers report issues getting paid on time, with some payments withheld and no clear resolution process.
The app has technical issues, such as inability to modify cleaning tasks in-app and confusing or unfinished features.

Recent reviews

horrible

Ch*****, 2026-04-14

I have done cleaning for this company. waiting on payment since January. I have reached out multiple times. they said switch to PayPal and it will be faster so I did. still no pay. But when they need a cleaner they will beg for you to do it, call and text multiple times until you answer but yet dont you pay you out.

Ra*****, 2026-03-28

I am a cleaner. this company called me asking for my assistance with the landing properties Airbnb I have cleaned 5 units and have not received payments . I have emailed and called several times to have no response from anyone. I have children and bills to pay. this company is a fraud. I have used my gas supplies and took my time to make sure the units were cleaned to perfection. this is not right I need my payment it's place me behind on payments I expected to make based on the service I provid