Reviews of Time Clock Terminal

By: When I Work, Inc.

List of user reviews and ratings for Time Clock Terminal

Total ratings

2.60 (Rating count: 534)

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Review summary

User feedback for Time Clock Terminal on Android centers on reliability issues. While some users report basic clock-in/out functionality and a simple interface, the Android version is frequently problematic. Recurring problems include crashes and black screens, location/permission failures, sign-in and PIN provisioning difficulties, and limited features on Samsung/Android devices. A few reviews mention working setups on iPads or specific tablets, but the Android app’s consistency is widely criticized, making payroll workflows unreliable. Overall: core clocking features exist, but Android compatibility and stability need significant improvement.

Pros

Core clock-in/out functionality with punch history.
Simple, no-frills interface focused on essential clocking features.
Reported cross-device usage on some devices (e.g., iPad and Samsung tablets) with no issues.

Cons

Android compatibility issues: the app does not work reliably on Android/Samsung devices.
Frequent crashes and black screens that disrupt clocking and payroll.
Location and permission problems: cannot determine location and permissions are not handled consistently.
Sign-in and PIN provisioning problems: staff cannot sign in or obtain PINs reliably.
Android-specific feature limitations or inconsistent functionality compared to other platforms.

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User Reviews

Recent rating average: 1.80

All time rating average: 2.60

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8% (18)

Date	Author	Comment
2026-05-08	Ju*****	The clock-in process feels way slower than it should be. Employees have to tap the text box first, wait for the keyboard, then type on tiny phone-style keys every single time they clock in or out. Employees are entering numbers anyway, so the full phone keyboard feels unnecessary. Since employees interact with this at least 4 times a day for clock in, breaks, and clock out, it becomes frustrating pretty quickly in a busy environment. An always on-screen keypad would make this so much better
The clock-in process feels way slower than it should be. Employees have to tap the text box first, wait for the keyboard, then type on tiny phone-style keys every single time they clock in or out. Employees are entering numbers anyway, so the full phone keyboard feels unnecessary. Since employees interact with this at least 4 times a day for clock in, breaks, and clock out, it becomes frustrating pretty quickly in a busy environment. An always on-screen keypad would make this so much better
2025-08-14	Ni*****	to hard to understand this app
to hard to understand this app
2025-05-08	Da*****	I have been using this app on both IPAD and Samsung tablets for months...and am happy to report that we haven't had any issues!! We have about 15 employees who use this as our time-clock system, at multiple work sites, and I am pleased to report...NO NO ISSUES!!!!! One of our IPADS conked out, and I had to download everything onto a Samsung tablet...including the time-clock app...and was pleasantly surprised to power it up and keep on working without any hitches or interruptions!!!!
I have been using this app on both IPAD and Samsung tablets for months...and am happy to report that we haven't had any issues!! We have about 15 employees who use this as our time-clock system, at multiple work sites, and I am pleased to report...NO NO ISSUES!!!!! One of our IPADS conked out, and I had to download everything onto a Samsung tablet...including the time-clock app...and was pleasantly surprised to power it up and keep on working without any hitches or interruptions!!!!