Reviews of Trainline: Train travel Europe

By: trainline App

List of user reviews and ratings for Trainline: Train travel Europe

Total ratings

4.79 (Rating count: 895,942)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users largely praise Trainline for its ease of use, fast booking, and clear ticket information, plus savings from railcard discounts. However, repeated complaints center on slow performance and a bloated interface, frequent popups and ads, confusing or excessive pricing with rapid price changes, and poor notifications when trains are rescheduled or platforms change. Payment errors and occasional app instability further detract from the experience. Overall, the app is convenient for buying tickets but frustrating for staying organized and paying reliably.

Pros

Easy to use and quick to book.
Clear, well-formatted ticket information that is easy to find.
All-in-one app for buying tickets.
Railcard/family and friends discounts can save money.
Generally reliable for purchasing tickets and bookings.

Cons

Slow performance and bloated interface that makes basic actions feel sluggish.
Prices change rapidly with sometimes large jumps and few guarantees.
Lack of timely alerts for train changes, delays, or platform updates.
Frequent popups, ads, and intrusive prompts clutter the UI.
Checkout payment problems and occasional app crashes or instability.

Upgrade to see all 941 reviews

User Reviews

Recent rating average: 3.60

All time rating average: 4.79

Upgrade to see all 941 reviews

29% (275)

Date	Author	Comment
2026-07-19	sa*****	great price 👍
great price 👍
2026-07-18	Da*****	I would prefer to use. Trainline than search individual train operators.
I would prefer to use. Trainline than search individual train operators.
2026-07-18	Na*****	Great
Great
2026-07-18	Ge*****	Ok for booking tickets but hopeless for buying a railcard.
Ok for booking tickets but hopeless for buying a railcard.
2026-07-18	Ma*****	very easy to use, great service
very easy to use, great service
2026-07-18	Le*****	trainline charges disproportional and excessive amount of booking fees
trainline charges disproportional and excessive amount of booking fees
2026-07-18	Br*****	excellent
excellent
2026-07-18	Ja*****	Booked an advanced ticket but did not get to reserve any seats.
Booked an advanced ticket but did not get to reserve any seats.
2026-07-18	Ne*****	easy to navgate
easy to navgate
2026-07-18	An*****	too faffy
too faffy