Reviews of TMC Alarm+

By: The Monitoring Center App

List of user reviews and ratings for TMC Alarm+

Total ratings

4.51 (Rating count: 523)

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Review summary

Users like the app’s simplicity, ease of use, and flexible arm/disarm, which gives a sense of safety. However, reliability is a major concern: frequent crashes, logging out unexpectedly, and connection/loading issues, with scenes/automation often failing to function. Some users report correct basic operations when it runs, but overall stability problems and inconsistent behavior overshadow the positives.

Pros

User-friendly and easy to use with flexible arm/disarm control.
Provides safety and peace of mind.
Arming/disarming and motion sensor status work when the app is functioning.
Some reviewers would recommend the app for basic use.

Cons

Frequent crashes and instability, including after updates.
Random sign-out/log-out issues that force re-login.
Connectivity/loading problems; not loading since updates and unreliable connection.
Scenes/automation setup failures (triggers/conditions/actions not saving or working).
Inaccurate status display (shows disarmed when armed) and general reliability concerns.

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User Reviews

Recent rating average: 1.60

All time rating average: 4.51

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68% (17)

Date	Author	Comment
2025-01-21	Al*****	slow. delayed response. this app needs some work.
slow. delayed response. this app needs some work.
2025-01-17	Li*****	Updated for critical security issue today and now it crashes! Junk update TMC.
Updated for critical security issue today and now it crashes! Junk update TMC.
2025-01-02	Ra*****	this is impossible to use. ADT is so much easier
this is impossible to use. ADT is so much easier
2024-12-23	Fr*****	Demo login has been broken for months
Demo login has been broken for months
2024-12-01	Da*****	This app crashes and won't work at least 50% of the time.
This app crashes and won't work at least 50% of the time.
2024-11-04	Ch*****	app is not working well and sometimes doest arm
app is not working well and sometimes doest arm
2024-09-28	Ra*****	Constantly crashes. Never let's you connect consistently.
Constantly crashes. Never let's you connect consistently.
2024-09-22	Ja*****	Keeps crashing since update. Worked fine before. Now it won't start up.
Keeps crashing since update. Worked fine before. Now it won't start up.
2024-09-14	Ri*****	Everything works except for setting a scene, as in trying to set up a schedule to do certain tasks. Triggers, conditions, actions almost never work. Annoyingly, I may be able to set one thing up (ex. Triggers) but can't get condition or action to work. It's more like the app wouldn't save to the cloud. Defeats the "smart" feature of this app. And so far, I still couldn't setup a single scene. Disappointed.
Everything works except for setting a scene, as in trying to set up a schedule to do certain tasks. Triggers, conditions, actions almost never work. Annoyingly, I may be able to set one thing up (ex. Triggers) but can't get condition or action to work. It's more like the app wouldn't save to the cloud. Defeats the "smart" feature of this app. And so far, I still couldn't setup a single scene. Disappointed.
2024-08-03	Sa*****	very good safety and peace of mind
very good safety and peace of mind