Tessan | Téléconsultez mieux

Tessan | Better Teleconsultations

Tessan allows you to consult a general practitioner remotely in just a few minutes, from your phone or in one of our 1,600 booths and kiosks equipped with connected medical devices. More than 1.5 million patients have already benefited from our service, and more than 350 doctors collaborate with Tessan.

Tessan is a French company accredited as a teleconsultation provider by the Ministry of Health. Consultations are conducted by doctors registered with the French Medical Council, practicing in France, and are reimbursed by the French National Health Insurance (Assurance Maladie) when the coordinated care pathway is followed.

Teleconsultation from your mobile device

Create your account, describe your symptoms, and access a video consultation with a general practitioner in just a few minutes. At the end of the teleconsultation, your medical documents (report, prescription, and any sick leave certificate) are available in your secure personal account.

Teleconsultation in pharmacies

You can also consult from a Tessan booth or kiosk, located in a partner pharmacy. Connected medical devices (stethoscope, thermometer, blood pressure monitor, dermatoscope, pulse oximeter, otoscope) allow the doctor to obtain precise measurements for a more comprehensive diagnosis, with the support of a healthcare professional on site.

A process designed to facilitate access to healthcare

- Video consultation in minutes
- Prescription, report, and medical documents accessible in your secure online space
- Teleconsultation reimbursed according to regulations
- Health data hosted and protected in France
- Simple and transparent tracking via the app
- Access to pharmacies for precise clinical measurements using our connected devices

Most frequent medical reasons

Prescription renewal, urinary tract infection, sore throat, cold, fever, cough, digestive issues, diarrhea, seasonal allergies, migraine, headache, skin rashes, conjunctivitis, mild anxiety…

Specialties already available in our booths and kiosks

General medicine, dermatology, pediatrics, geriatrics.

Coming soon: an even simpler process

You will be able to share your prescription with one of our partner pharmacies near you to pick up your medication quickly and easily.

How ​​does it work?

1. Download the Tessan app
2. Log in or create an account, then describe your symptoms
3. Start a teleconsultation from your mobile phone or from a participating pharmacy
4. Retrieve your prescription and medical documents from your personal account

Important

Tessan is not an emergency service. In case of a life-threatening emergency, call 15 or 112.