My Telstra

Name: My Telstra
Rating: 4.22 (127135 reviews)
Author: Telstra Limited

By: Telstra Limited App

Manage your Telstra services, get help and so much more with the My Telstra app

Overview

Google Play Store

Downloads

10,839,175 ▲ 12.31K

Data as of 2026-07-26

Rating:

4.22 +567

(127,135)

Version:

127.0.362.83378

Last updated: 2026-07-16

Ranking

#12,918 ▼ 14

Overall

Features & Capabilities

My Telstra lets you manage your Telstra services from your browser quickly and securely. Track orders, make payments, update personal details, manage multiple services, recharge plans, monitor usage and restart your modem. Check internet speed, monitor outages, shop devices and accessories, and access Telstra Plus rewards — all from the app.

Get help fast with in-app messaging and notifications, with 98% of queries resolved in-app. Built-in McAfee-powered security scans files and offers Safe Browsing (may request VPN permission) to detect and protect against threats; these permissions are used solely for security features, not core app functions.

User Growth & Download Statistics

App Communication Shopping Privacy & Security

By:

Telstra Limited

Downloads:

10,839,175 12.31K

Rating:

4.22

(127,135) 567 new ratings

Version:

127.0.362.83378 Last updated: 2026-07-16

Version code:

362

Creation date:

2012-07-16

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.REQUEST_DELETE_PACKAGES Very high risk
android.permission.MANAGE_EXTERNAL_STORAGE High risk
android.permission.QUERY_ALL_PACKAGES High risk
android.permission.READ_EXTERNAL_STORAGE High risk

Size:

80.89MB

Email:

my*****@team.telstra.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-26

Compare stats and ranking:

Ranking

# 12,918 ▼ 14

Other rankings

#107 in

Top app in Australia ▼ 21

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Telstra Limited

Google Play Store

https://play.google.com/store/apps/details?id=com.telstra.mobile.android.mytelstra

Email:

my*****@team.telstra.com

Website:

https://www.telstra.com.au

User Reviews

Users largely praise the My Telstra app for easy navigation and quick recharge options, plus convenient account management and plan viewing. However, the majority of complaints center on reliability: slow loading, freezes, and crashes; recharge failures and login/account access problems (frequent logouts, forced password changes, redirects). A noticeable minority also calls the pricing expensive for the features offered, impacting perceived value. Overall the app is easy to use, but reliability and value are inconsistent, with several users seeking stability improvements and smoother authentication and recharge flows.

Pros

Easy to use / intuitive navigation
Fast recharge with multiple options
Ability to manage prepaid accounts and make payments
Provides plan options and easy account checks
Generally positive usability feedback

Cons

Very slow to load / freezes and crashes
Recharge failures / unable to recharge
Frequent login issues and account access problems (logouts, redirects, password changes)
Expensive plans / pricing
App instability / not fully functional (e.g., limited features like Telstra Plus)