Reviews of TechSmith Fuse

By: TechSmith Corporation

List of user reviews and ratings for TechSmith Fuse

Total ratings

2.73 (Rating count: 1,510)

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Review summary

TechSmith Fuse can be a real time-saver when it connects, enabling fast, direct transfer of media from Android to Snagit or Camtasia on a PC and supports sending gallery photos and videos to desktop editors. However, many reviews report unreliable connectivity, a same-Wi‑Fi requirement, barcode pairing issues, and compatibility problems with newer Snagit/Camtasia versions. Updates have been sporadic, and some devices crash or the UI feels clunky. Overall, it works in favorable conditions but remains inconsistent and frustrating for many users.

Pros

Fast, direct transfer of media from Android to Snagit/Camtasia on PC, saving time.
Ability to send gallery photos and phone videos to desktop editors for quick editing.
Useful as a bridge between mobile and desktop editing workflows when it functions.
Some users report reliable operation and improved workflow after fixes.
Positive support experiences in some cases.

Cons

Unreliable connectivity and inconsistent performance across updates; often can't connect to PC.
Requires both devices on the same Wi-Fi network; VPNs or corporate networks can block it; lacks cloud-based option.
Barcode scanning/pairing is unreliable and can be finicky.
Compatibility with newer Snagit/Camtasia versions is inconsistent; app not updated since 2023.
UI can be clunky/unintuitive and some features are missing (e.g., delete option); device-specific crashes reported (e.g., Samsung Note 20).

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User Reviews

Recent rating average: 2.00

All time rating average: 2.73

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64% (30)

Date	Author	Comment
2026-01-10	K *****	I used to love it but it hasn't been updated since 2023. It doesn't work well for me with current versions of Snagit or Camtasia.
I used to love it but it hasn't been updated since 2023. It doesn't work well for me with current versions of Snagit or Camtasia.
2025-12-11	So*****	I buy techsmith camtasia perpetual license... the productc become unreliable after I stop my maintenance subscription. No recommended to buy techsmith products.
I buy techsmith camtasia perpetual license... the productc become unreliable after I stop my maintenance subscription. No recommended to buy techsmith products.
2025-08-09	Ed*****	I had high hopes but never could get the app to pair with my PC. Same SSID as the PC, VPN and other security software disabled, SSID not in isolation mode, etc. nothing worked. Just kept getting the error that the phone and PC need to be on the same network even though I could ping my PC by name and IP from the phone.
I had high hopes but never could get the app to pair with my PC. Same SSID as the PC, VPN and other security software disabled, SSID not in isolation mode, etc. nothing worked. Just kept getting the error that the phone and PC need to be on the same network even though I could ping my PC by name and IP from the phone.
2025-07-16	Pi*****	This app allows me to take a picture on my Phone, and send it directly to Snagit on my PC. I can also include photos from my gallery to be sent to Snagit where I can deal with them. The UI is a bit clumsy and unintuitive (which is why I deducted one star), but it does work and was easy to connect to my desktop Snagit account.
This app allows me to take a picture on my Phone, and send it directly to Snagit on my PC. I can also include photos from my gallery to be sent to Snagit where I can deal with them. The UI is a bit clumsy and unintuitive (which is why I deducted one star), but it does work and was easy to connect to my desktop Snagit account.
2025-04-16	em*****	cool idea horrid deployment. does not work with Techsmith Snagit at all as advertised in Snagit Desktop app. solid uninstall
cool idea horrid deployment. does not work with Techsmith Snagit at all as advertised in Snagit Desktop app. solid uninstall
2024-07-23	Vi*****	Won't connect to PC via barcode. Says check that are on same network. They are....
Won't connect to PC via barcode. Says check that are on same network. They are....
2024-04-25	pd*****	so far so good. I re-installed my old SnagIt from about 2-3 years ago on a new computer and tried Fuse from Samsung S22+ and to several old Oppo phones also running various versions of Android. Transfer of selected image on phone to the laptop was easy and fast, better / easier than bluetooth
so far so good. I re-installed my old SnagIt from about 2-3 years ago on a new computer and tried Fuse from Samsung S22+ and to several old Oppo phones also running various versions of Android. Transfer of selected image on phone to the laptop was easy and fast, better / easier than bluetooth
2024-03-07	Ma*****	it's a totally useless app. doesn't bring any value over your stock camera app
it's a totally useless app. doesn't bring any value over your stock camera app
2024-03-04	Ju*****	This app should have function to upload video to Screencast (they can increase price for this feature in Snagit mobile app) but we want to upload video from mobile and also share the link from mobile it would be helpful this would be very much helpful Why we want it? 1)i can share video to my colleague regarding the problem I am facing with reporting 2) help me to report a problem which I am facing
This app should have function to upload video to Screencast (they can increase price for this feature in Snagit mobile app) but we want to upload video from mobile and also share the link from mobile it would be helpful this would be very much helpful Why we want it? 1)i can share video to my colleague regarding the problem I am facing with reporting 2) help me to report a problem which I am facing
2024-01-18	Da*****	Well as of today, Jan. 18, 2024, it won't connect to either SnagIt or Camtasia. Known issue according to support. No time estimate to fix.
Well as of today, Jan. 18, 2024, it won't connect to either SnagIt or Camtasia. Known issue according to support. No time estimate to fix.