Reviews of DeepPocket

By: T2P Co., Ltd. App

List of user reviews and ratings for DeepPocket

Total ratings

2.90 (Rating count: 8,938)

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Review summary

Users appreciate that DeepPocket facilitates QR payments for expats and tourists and has good Visa card support. However, many report failing verification processes with poor customer support, especially no phone or email assistance. Foreign users are unhappy with the high monthly fee required to use certain services. The app lacks convenient top-up options like credit cards, and recent bugs hinder registration. Users also find the lack of fingerprint login a downside, preferring PIN input.

Pros

Helpful for expats and tourists in Thailand, works smoothly with Thai QR Payment
Support team is helpful and available on Facebook messenger 24/7
App is easy and convenient to use
Visa card integration is good and appreciated

Cons

Verification process often fails, with no adequate support available
High cost for foreigners (399-400 baht per month) to unlock QR transfer features
Top-up options are limited; credit card top-up is not supported and crypto top-up is currently unavailable
App has bugs related to entering user information, causing inability to use the app
No fingerprint login option; users must enter numeric PIN which is inconvenient

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User Reviews

Recent rating average: 1.70

All time rating average: 2.90

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63% (17)

Date	Author	Comment
2025-02-04	Ra*****	Good luck with this new rules for foreigners. 400bath per month ia too much for this service, doesn't worth it
Good luck with this new rules for foreigners. 400bath per month ia too much for this service, doesn't worth it
2025-02-04	Iv*****	verification is not working. I spent so much time and received nothing
verification is not working. I spent so much time and received nothing
2025-02-02	Ja*****	Locked out of using QR transfers unless you pay 399thb per month
Locked out of using QR transfers unless you pay 399thb per month
2025-02-01	Ki*****	no more domestic transfers for foreigners
no more domestic transfers for foreigners
2025-02-01	So*****	You need a work permit to pay by QR, or 399 baht a month (lmao)
You need a work permit to pay by QR, or 399 baht a month (lmao)
2025-01-18	Дм*****	399 baht per month, costs maintenance, I don't recommend
399 baht per month, costs maintenance, I don't recommend
2024-12-15	Al*****	Requires entering numeric PIN to confirm payments. Impossible to use fingerprint.
Requires entering numeric PIN to confirm payments. Impossible to use fingerprint.
2024-11-02	Fr*****	The verification process fails repeatedly. I have a new Swiss biometric passport, which I've successfully used with other apps, but Deep Pocket doesn't recognize it. When the process fails, there’s no support available—no email, phone, or chat option for assistance. This lack of help feels unprofessional and raises concerns about the app’s reliability and potential scammer behavior. Very disappointing!
The verification process fails repeatedly. I have a new Swiss biometric passport, which I've successfully used with other apps, but Deep Pocket doesn't recognize it. When the process fails, there’s no support available—no email, phone, or chat option for assistance. This lack of help feels unprofessional and raises concerns about the app’s reliability and potential scammer behavior. Very disappointing!
2024-10-24	Mi*****	I like the app, but topup by creditcard should be made possible
I like the app, but topup by creditcard should be made possible
2024-10-19	Ni*****	Upd: Top up through crypto functionality is not available any more in Deeppocket as Bitazza TH, a service provider for this functionality, is experiencing issues. Anyway, the support team is always helpful and available on Facebook messenger 24/7
Upd: Top up through crypto functionality is not available any more in Deeppocket as Bitazza TH, a service provider for this functionality, is experiencing issues. Anyway, the support team is always helpful and available on Facebook messenger 24/7