Reviews of mycandy

By: Axiom by Tradeling App

List of user reviews and ratings for mycandy

Total ratings

2.33 (Rating count: 463)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users find the smartwatch device interesting and unique but are significantly hindered by the 'mycandy' app's frequent crashes, failure to connect reliably with smartwatches, and poor notification support. Many report the app freezing at launch or closing after agreeing to terms. The app also appears outdated with many bugs, and users complain about lack of updates and poor customer support, culminating in dissatisfaction despite liking the product concept.

Pros

The smartwatch product is appreciated by some users as unique and amazing.
Some users find the app okay and like the concept of the smartwatch.
Users mention needing and appreciating updates, implying potential and willingness to continue using if improved.

Cons

App frequently crashes or freezes, especially at startup (stuck on logo or after agreement).
Connectivity issues between the smartwatch and phone are common, including automatic disconnections and failure to connect in various countries.
Notifications from apps like WhatsApp and Facebook do not show on the smartwatch as expected.
The app lacks updates and is considered outdated by several users, with bugs unaddressed for a long time.
Customer support is unresponsive to repeated complaints, leading to user frustration.

Upgrade to see all 21 reviews

User Reviews

Recent rating average: 1.30

All time rating average: 2.33

Upgrade to see all 21 reviews

71% (15)

Date	Author	Comment
2024-09-04	Jo*****	Your app stuck or freeze on the my candy logo.I cannot use it fix this issue of your app.How can I used this app with smartwatch if your app always stuck in mycandy logo.
Your app stuck or freeze on the my candy logo.I cannot use it fix this issue of your app.How can I used this app with smartwatch if your app always stuck in mycandy logo.
2024-07-22	Ta*****	Doesn't detect not connect stupid app
Doesn't detect not connect stupid app
2023-11-05	Ra*****	App always crashes and doesn't work properly withe scale.
App always crashes and doesn't work properly withe scale.
2023-07-18	bi*****	I like this app but it's always crash, automatic connection lost ...please solve this problem .. sir / ma'am
I like this app but it's always crash, automatic connection lost ...please solve this problem .. sir / ma'am
2023-06-09	Aq*****	I am unable to show my whatsapp msg and Facebook notifications on this app. If anyone used in this watch kindly share me the procedure
I am unable to show my whatsapp msg and Facebook notifications on this app. If anyone used in this watch kindly share me the procedure
2023-05-27	Am*****	This is very worst app watch display is no lighting on mption and notification is not showing for any mobile its very bad i dont have option to give ZERO rate otherwise i would like to give it
This is very worst app watch display is no lighting on mption and notification is not showing for any mobile its very bad i dont have option to give ZERO rate otherwise i would like to give it
2023-05-12	Sh*****	It is a ok app but is really out dated please update and please update the mobile watch too
It is a ok app but is really out dated please update and please update the mobile watch too
2023-03-02	Sa*****	I am not able to open app and also my watch is just showing a qr code. I had report more than four times about this app but all in vain
I am not able to open app and also my watch is just showing a qr code. I had report more than four times about this app but all in vain
2023-01-23	Ab*****	Keep updating guys ... Good but have to be updated..
Keep updating guys ... Good but have to be updated..
2022-12-14	Ju*****	The watch is not connecting to the phone in India. The app keeps turn off
The watch is not connecting to the phone in India. The app keeps turn off