CITIZEN CONNECTED

Name: CITIZEN CONNECTED
Rating: 4.4243903 (2926 reviews)
Author: CITIZEN WATCH CO.,LTD

By: CITIZEN WATCH CO.,LTD

Let's get connected!!

Features & Capabilities

CITIZEN CONNECTED is a dedicated companion app designed to seamlessly pair with Citizen's CZ Smart hybrid and touchscreen smartwatches on Android devices. This app empowers users to effortlessly set up their smartwatch and access valuable health and activity data. Track your daily progress with features such as step count, heart rate monitoring, calorie consumption, sleep tracking, and workout summaries.

Stay informed with real-time notifications including calls, texts, emails, and calendar alerts, ensuring you never miss important updates throughout your day. The app also offers music control and customization options, allowing you to personalize watch faces and straps to reflect your style. Experience a connected lifestyle and make managing your wellness and communication more convenient with the CITIZEN CONNECTED app. Please note that available features may vary depending on your smartwatch model.

User Growth & Download Statistics

App

By:

CITIZEN WATCH CO.,LTD

Downloads:

56,432 179

Rating:

4.42

(2,926) 0.02

Version:

5.1.18 Last updated: 2025-10-06

Version code:

5753

Creation date:

2020-03-17

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CALL_LOG Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_SMS Very high risk
android.permission.RECEIVE_MMS Very high risk

Size:

135.98MB

Email:

gl*****@citizen.co.jp

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 276,133 ▼ 646

Other platforms

CITIZEN CONNECTED (v5.1.18)

4.80

(3,368)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

CITIZEN WATCH CO.,LTD

Google Play Store

https://play.google.com/store/apps/details?id=com.citizen.connected

Email:

gl*****@citizen.co.jp

User Reviews

Users frequently praise the watch's battery life, fitness tracking basics, and attractive design. However, the Citizen Connected app suffers from chronic syncing and notification failures, often not connecting properly to Android devices or losing data. The interface is limited and sometimes frustrating with few customization options and unstable Bluetooth reconnections. Users have reported delayed or phantom notifications, sleep tracking inaccuracies, and a lack of official support or timely fixes. Despite some feature improvements, persistent bugs and poor customer service have severely impacted the overall user experience.

Pros

The watch has a great battery life and looks good.
Basic fitness tracking functions work reliably.
Customization options allow some watch face personalization and importing backgrounds.
Basic app functions like syncing data and connectivity sometimes work.
The watch is reliable for showing notifications from calls.
The app has improved in certain features such as sports scores integration.

Cons

Frequent and persistent syncing issues between app and watch, especially with Android devices, causing loss of notifications and data.
Notifications often fail to appear on the watch, or appear with significant delay or phantom alerts.
App interface is clumsy and limited, with poor support for customization and settings such as stride length or watch faces.
Stable Bluetooth reconnection problems when moving out of range or after disconnects.
Lack of support or bug fixes leads to prolonged unresolved issues, with poor customer service responses.
Data visualization like charts and detailed metrics are too basic and difficult to interpret.
Issues persist especially with sleep tracking, calendar integration, and assistant support (Alexa but no Google Assistant).

Recent reviews

If I could give this app a 0 I would. Worthless app for a worthless watch. Over the last year this app has worked 5% of the time It does not sync correctly and customer service is a joke... It I hadn't spent so much on the watch I would have given up on this app and it's companion: CZ smart...

Tr*****, 2025-01-18

App constantly disconnects from watch. Rarely get notifications. When I do, they are massively delayed. I will have already ended the call on my phone and then the watch starts to vibrate. Love the watch, but it is not a smart watch. It's just rechargeable.