MyWaterSD - City of San Diego

Name: MyWaterSD - City of San Diego
Rating: 4.51 (537 reviews)
Author: Smart Energy Water

By: Smart Energy Water App

The all new MyWaterSD App is an intuitive platform to manage your water account.

Overview

Google Play Store

Downloads

29,964 ▲ 79

Data as of 2026-08-23

Rating:

4.51 ▲ 0.01

(537)

Version:

2.6

Last updated: 2025-12-18

Ranking

#367,021 ▼ 945

Overall

Features & Capabilities

The MyWaterSD Chrome extension offers San Diego residents an intuitive and secure platform to manage their water accounts efficiently. With this app, users can quickly pay and manage bills, monitor and compare their water usage over time, and report instances of water waste or theft. The extension ensures 24/7 connectivity, allowing users to receive notifications through their preferred channels.

In addition to convenience, MyWaterSD helps customers save money by providing access to tips, rebates, and various water-saving programs. Easily accessible anytime and anywhere, this extension simplifies water account management and promotes responsible water use for a sustainable community.

User Growth & Download Statistics

App Home Automation

By:

Downloads:

Rating:

Version:

2.6 Last updated: 2025-12-18

Version code:

Creation date:

2017-02-07

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_VISUAL_USER_SELECTED Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

12.58MB

Email:

cu*****@sandiego.gov

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-23

Compare stats and ranking:

Ranking

# 367,021 ▼ 945

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Smart Energy Water

Google Play Store

https://play.google.com/store/apps/details?id=com.sus.scm_cosd

Email:

cu*****@sandiego.gov

Website:

https://www.sandiego.gov/publicutilities/

User Reviews

Users report significant reliability and usability problems with the MyWaterSD app, including frequent loading errors, inability to log in, and malfunctioning key features like bill viewing and payment. Many attempts to use the app have failed due to technical errors or lack of response from customer support. Although a few find it easier than the website, overall the app is frustrating, unreliable, and often crashes or fails to process actions properly.

Pros

Cons

App frequently fails to open or load properly, showing errors like '502 Bad Gateway' or 'download incomplete'.
Users are unable to log in despite correct credentials; login assistance feature is missing or not functional.
App functionality is very limited or broken; important features like viewing bills, making payments, enrolling in auto pay, or submitting leak reports don't work.
Customer support through the app is ineffective; users report no responses and unhelpful experiences.
Some users have successfully used the app for one-time guest payments, indicating minimal functionality.

Recent reviews

One is damning them with faint praise. I wanted to see my bill. Went to City website. No direct path to my bill, even though I know my account #. Tried installing this App. 502 Bad Gateway. Real quick folks - that's a source problem at their end. The one thing these clowns are good at is lousy, indifferent service.

Fr*****, 2024-07-19

they haven't billed me since late last year and you can't contact them easily either by email or phone. l just want pay before the bill before it gets too large.