My Utility Account - Mobile

Name: My Utility Account - Mobile
Rating: 4.41 (750 reviews)
Author: Smart Energy Water

By: Smart Energy Water App

WSC offers a convenient way to check your account information and receive alerts

Overview

Google Play Store

Downloads

61,651 ▲ 83

Data as of 2026-07-15

Rating:

4.41 ▼ 0.06

(750)

Version:

1.9

Last updated: 2024-04-05

Ranking

#267,792 ▼ 1,483

Overall

Features & Capabilities

My Utility Account - Mobile is a feature-rich app by Water Services Corporation designed to simplify managing your water utility services. With this app, users can easily view and pay utility bills, monitor and compare their water usage, and receive alerts about current or planned outages. The app also supports multi-channel communication with the utility, ensuring seamless customer service. Additionally, it provides helpful educational tips on water conservation, empowering users to be more eco-friendly and efficient.

This mobile extension provides a comprehensive and convenient way to keep your utility account in check, making bill management and usage tracking accessible anytime and anywhere. Whether you want to stay informed about outages or receive valuable advice on saving water, the My Utility Account app has you covered.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

1.9 Last updated: 2024-04-05

Version code:

Creation date:

2019-02-03

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.ACCESS_ASSISTED_GPS Moderate risk
android.permission.ACCESS_COURSE_LOCATION Moderate risk

Size:

23.45MB

Email:

cu*****@uiwater.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-15

Compare stats and ranking:

Ranking

# 267,792 ▼ 1,483

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Smart Energy Water

Google Play Store

https://play.google.com/store/apps/details?id=com.wsc.scm_mobile

Email:

cu*****@uiwater.com

Website:

https://u1.smartcmobile.com/wsc/default.aspx

User Reviews

Many users report significant problems with the My Utility Account app, including persistent crashes, login difficulties, and failure to load or process payments. The app often stalls on the configuration screen and password reset emails are not received, preventing access. Payment features are unreliable or unavailable, causing frustration. Although some found it user-friendly initially, repeated issues and lack of developer response have severely impacted usability and trust.

Pros

User-friendly layout and intuitive navigation was mentioned once as a positive aspect.
The app worked well initially before issues arose, as noted by some users.

Cons

The app frequently crashes on startup or during use, making it unreliable.
Users are unable to log in or reset their password due to not receiving reset emails or authentication issues.
The app often gets stuck on a 'configuring' screen and never fully loads.
Multiple users report inability to pay bills through the app, with errors or the app being non-functional for weeks or months.
Customer service and app support appear unresponsive; issues remain unresolved for long periods.

Recent reviews

doesn't show once payment is made. I've mistakenly paid twice before thinking app defaulted. plus processing fee on top of already overpaying for water is pathetic

Ry*****, 2024-12-29

App does not have enough spaces when entering account number and postal code to register. Useless app if a person can't register with basic mandatory information. Wish I could have rated it as 0