Reviews of Steuerbot – German Tax Return

By: Steuerbot GmbH App

List of user reviews and ratings for Steuerbot – German Tax Return

Total ratings

4.69 (Rating count: 81,555)

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Review summary

Users praise Steuerbot for its ease of use and fast filing with responsive support, and some appreciate English-language usability. However, recurring drawbacks include unclear or high fees (often 10% of the refund), reliability concerns about AI-driven guidance and potential refunds that don’t cover costs, plus occasional bugs and update-related UX issues. Some users also dislike the lack of direct phone support. Overall, the app is convenient and effective for simple cases, but cost and accuracy concerns drive caution.

Pros

Easy to use and understand
Fast and convenient to file tax returns
Helpful and responsive customer support
Language accessibility for non-German speakers (English support)

Cons

Fees and charges are high/opaque, including a 10% of the refund and additional costs
Reliability concerns: AI guidance can be inaccurate; refunds can be lower than fees
Occasional bugs/UX issues and update-related limitations (e.g., cannot edit old entries, menus not opening)
Limited support channels (no phone support)

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User Reviews

Recent rating average: 3.50

All time rating average: 4.69

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15% (13)

Date	Author	Comment
2026-07-27	He*****	I've done taxes for 3 years, it's really easy.
I've done taxes for 3 years, it's really easy.
2026-07-26	Lu*****	Last year, it worked quite well. This year it is almost impossible using the app, the states are totally broken. If you try to edit an answer, you have to press multiple times. If you expand the overview of amounts paid, it overlaps the text of multiple sections. Sometimes you can't even open another task, the app becomes totally unresponsive. Seriously, pay more attention to QA your product
Last year, it worked quite well. This year it is almost impossible using the app, the states are totally broken. If you try to edit an answer, you have to press multiple times. If you expand the overview of amounts paid, it overlaps the text of multiple sections. Sometimes you can't even open another task, the app becomes totally unresponsive. Seriously, pay more attention to QA your product
2026-07-13	Au*****	Sehr hilfreich und Strukturiert
Sehr hilfreich und Strukturiert
2026-07-12	Pa*****	Extremely useful for foreigners. All tax beaurocracy is easily handled with Steuerbot. Submitting my declaration second year in a row and so far very satisfied.
Extremely useful for foreigners. All tax beaurocracy is easily handled with Steuerbot. Submitting my declaration second year in a row and so far very satisfied.
2026-07-05	Ar*****	picobello
picobello
2026-06-01	Vl*****	they refuse to pay for the referrals.
they refuse to pay for the referrals.
2026-05-11	Go*****	poor service they dont care when tax office files for you.
poor service they dont care when tax office files for you.
2026-04-27	Be*****	Es wird zu Beginn darauf hingewiesen, wo genau weiß der Teufel, dass keine ausländischen Einkünfte unterstützt werden. Groß angepriesen, nichts dahinter! Sie kriegen Tausende Euro zurück, bloß nicht mit dieser Steuersoftware.
Es wird zu Beginn darauf hingewiesen, wo genau weiß der Teufel, dass keine ausländischen Einkünfte unterstützt werden. Groß angepriesen, nichts dahinter! Sie kriegen Tausende Euro zurück, bloß nicht mit dieser Steuersoftware.
2026-04-18	Re*****	gut
gut
2026-03-24	L-*****	efficient and quick in response.
efficient and quick in response.