Reviews of Steuerbot – German Tax Return

By: Steuerbot GmbH

List of user reviews and ratings for Steuerbot – German Tax Return

Total ratings

4.69 (Rating count: 80,458)

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Review summary

Users praise Steuerbot for its ease of use and fast filing with responsive support, and some appreciate English-language usability. However, recurring drawbacks include unclear or high fees (often 10% of the refund), reliability concerns about AI-driven guidance and potential refunds that don’t cover costs, plus occasional bugs and update-related UX issues. Some users also dislike the lack of direct phone support. Overall, the app is convenient and effective for simple cases, but cost and accuracy concerns drive caution.

Pros

Easy to use and understand
Fast and convenient to file tax returns
Helpful and responsive customer support
Language accessibility for non-German speakers (English support)

Cons

Fees and charges are high/opaque, including a 10% of the refund and additional costs
Reliability concerns: AI guidance can be inaccurate; refunds can be lower than fees
Occasional bugs/UX issues and update-related limitations (e.g., cannot edit old entries, menus not opening)
Limited support channels (no phone support)

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User Reviews

Recent rating average: 3.20

All time rating average: 4.69

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68% (13)

Date	Author	Comment
2026-06-12	Os*****	nice app
nice app
2026-06-01	Vl*****	they refuse to pay for the referrals.
they refuse to pay for the referrals.
2026-05-11	Go*****	poor service they dont care when tax office files for you.
poor service they dont care when tax office files for you.