Date	Author	Comment
2025-01-02	Ha*****	Broke down on Christmas day with 5 adult passengers with me. Start Rescue kept in touch and kept me updated on what was going on. The recovery truck took us home, really appreciated 👏
Broke down on Christmas day with 5 adult passengers with me. Start Rescue kept in touch and kept me updated on what was going on. The recovery truck took us home, really appreciated 👏
2024-04-02	Ad*****	Quick setup, I have not had to use this yet but setting the app up with my policy information was quick and easy.
Quick setup, I have not had to use this yet but setting the app up with my policy information was quick and easy.
2023-05-30	My*****	App won't open. Problem solved! It would appear that I cannot access your app via my Internet, turned off my WiFi now it works everytime! I have taken out 2 personal covers. Thanks 😊
App won't open. Problem solved! It would appear that I cannot access your app via my Internet, turned off my WiFi now it works everytime! I have taken out 2 personal covers. Thanks 😊
2022-11-27	Si*****	Takes lots of details (it doesn't remember you or your car, oddly) and then gives the spinning wheel of doom for ages (despite strong WiFi). Called the call centre (nice people, who confirmed that job wasn't logged by app and confirmed that the app is temperamental). The app is pointless, esp as the call centre are quick to answer the call and are great.
Takes lots of details (it doesn't remember you or your car, oddly) and then gives the spinning wheel of doom for ages (despite strong WiFi). Called the call centre (nice people, who confirmed that job wasn't logged by app and confirmed that the app is temperamental). The app is pointless, esp as the call centre are quick to answer the call and are great.
2022-09-21	St*****	I've never used it for a breakdown, but it seems pretty basic to me. I downgrade for not letting users see what cover period remains.
I've never used it for a breakdown, but it seems pretty basic to me. I downgrade for not letting users see what cover period remains.
2022-07-16	M *****	Joined this April 2022 after years with RAC getting more and more dissatisfied in with the service. If it stays in as it is I'll definitely be staying with this! Reported a breakdown, had an update straight away to tell me which recovery service was coming and approx time. Recovery was quicker and all completed within 1 hour. Recovery firm also made sure I wasn't stranded at the garage I asked them to recover it to. Couldn't be happier with the service 😊
Joined this April 2022 after years with RAC getting more and more dissatisfied in with the service. If it stays in as it is I'll definitely be staying with this! Reported a breakdown, had an update straight away to tell me which recovery service was coming and approx time. Recovery was quicker and all completed within 1 hour. Recovery firm also made sure I wasn't stranded at the garage I asked them to recover it to. Couldn't be happier with the service 😊
2022-04-14	Re*****	Super fast response, continuous communication and best of all, my initial thoughts on what the issue was, was taken seriously and turned out to be the case so quick fix for me!
Super fast response, continuous communication and best of all, my initial thoughts on what the issue was, was taken seriously and turned out to be the case so quick fix for me!
2022-03-01	Cl*****	Great app. Filled in details then received a call back informing me when to expect the mechanic. Easy to use for a brilliant service 👏
Great app. Filled in details then received a call back informing me when to expect the mechanic. Easy to use for a brilliant service 👏
2021-10-01	Th*****	Had to use the app recently for a breakdown. Worked very smoothly, sent my location to the team automatically and I had regular updates and text contacts while waiting. The phone number was available if needed. Local rescue service arrived a bit later than originally stated, but had another text saying how far away they were. The app worked perfectly!
Had to use the app recently for a breakdown. Worked very smoothly, sent my location to the team automatically and I had regular updates and text contacts while waiting. The phone number was available if needed. Local rescue service arrived a bit later than originally stated, but had another text saying how far away they were. The app worked perfectly!
2021-06-25	As*****	Fantastic service been helped twice now and strongly recommend. Excellent to use app can locate exactly where you are. Great.
Fantastic service been helped twice now and strongly recommend. Excellent to use app can locate exactly where you are. Great.

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