Invitation Homes Maintenance

Name: Invitation Homes Maintenance
Rating: 4.6569343 (4118 reviews)
Author: Lessen, LLC

By: Lessen, LLC App

With Invitation Homes Maintenance, you can easily manage your work orders.

Overview

Google Play Store

Downloads

84,800 ▲ 251

Data as of 2026-07-21

Rating:

4.66 +7

(4,118)

Version:

1.8.0

Last updated: 2026-06-26

Ranking

#233,260 ▼ 245

Overall

Features & Capabilities

With Invitation Homes Maintenance, you can quickly and easily submit maintenance requests and stay updated on the status of your work order.
 
• Easy-To-Use – Invitation Homes Maintenance makes entering a maintenance request easy with a simple, step-by-step process that helps connect you with the technician best suited for the job.
• Transparent – Invitation Homes Maintenance keeps you informed of the status of every work order you submit. You can easily opt-in for push notifications on important updates, such as when your technician has been assigned and when your service visit has been scheduled.
• Efficient – The work order creation process in Invitation Homes Maintenance is the fastest and easiest way to create and follow up on your maintenance requests. Use the features of your smartphone to provide accurate details and upload photos and video directly to your work orders.

User Growth & Download Statistics

App

By:

Lessen, LLC

Downloads:

84,800 251

Rating:

4.66

(4,118) 7 new ratings

Version:

1.8.0 Last updated: 2026-06-26

Version code:

156

Creation date:

2021-01-14

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_MEDIA_AUDIO High risk
android.permission.USE_CREDENTIALS High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk
android.permission.WAKE_LOCK Low risk

Size:

135.99MB

Email:

IH*****@smsassist.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-21

Compare stats and ranking:

Ranking

# 233,260 ▼ 245

Other platforms

Invitation Homes Maintenance (v1.8.0)

4.80

(13,921)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Lessen, LLC

Google Play Store

https://play.google.com/store/apps/details?id=com.starlight.mobile.app.client.ih

Email:

IH*****@smsassist.com

Website:

http://www.smsassist.com

User Reviews

Users appreciate the app's ability to schedule and track maintenance requests, upload photos/videos, and the professionalism of maintenance staff. However, major issues include recurring login problems, buggy photo upload functions, incomplete problem categories, appointment delays, and poor communication from the maintenance company. Some users find the questionnaire complex and desire better ways to describe their issues and reach support. Despite its usefulness, the app requires significant improvements in authentication, user interface for photo handling, and customer communication to enhance user satisfaction.

Pros

Allows users to schedule and track maintenance requests efficiently within the app.
Supports uploading photos and videos to show maintenance issues, enhancing communication.
Provides transparency and ease in usage for maintenance requests.
Maintenance staff and customer service have received positive feedback for professionalism and responsiveness.
App offers a comprehensive list of maintenance duties and allows users to control scheduling.

Cons

App has frequent login and password reset issues, including not sending reset emails and account activation problems.
Photo upload has major limitations and bugs: can't upload from camera roll, must take photo within app, and permissions handling is faulty.
Appointments and scheduling often experience delays and changes without effective communication.
App's problem list is incomplete, lacks some categories, forcing users to call support or use the website.
Users experience poor communication and lack of timely updates from the maintenance company, including order closures without fixes.