Reviews of SSA WiFi Frame

By: Shenzhen SSA Electronic Co Ltd App

List of user reviews and ratings for SSA WiFi Frame

Total ratings

2.57 (Rating count: 132)

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Review summary

Users appreciate the SSA WiFi Frame's picture quality and the ability for loved ones worldwide to send photos and videos easily. However, the companion app faces critical issues: frequent crashes, account management difficulties, connectivity problems, and poor instructions hamper usability. The app lacks essential features like image cropping and offers minimal support, leading to widespread frustration. While the physical frame is well-liked, the app's instability and functionality issues significantly detract from the overall experience.

Pros

Great picture quality on the frame
Allows uploading a large number of photos
Easy for family and friends worldwide to share photos and videos to the frame
The frame itself is loved by users' family members
Good idea of allowing friends to add pictures remotely

Cons

App frequently crashes or freezes upon opening or during use
Difficulties with account registration, login, password reset, and verification code processes
Connectivity issues including inability to pair or connect devices, errors like 404 and 417
Poor, unclear, or incorrect instructions, including device ID information
Lacks features such as in-app image cropping to fit the frame screen
Customer support and troubleshooting options are lacking or non-existent

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User Reviews

Recent rating average: 2.00

All time rating average: 2.57

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63% (12)

Date	Author	Comment
2025-01-06	Ca*****	The frame is awesome it has great picture quality and you can upload a ton of photos but won't bind with my phone so I can't add photos or anything else.
The frame is awesome it has great picture quality and you can upload a ton of photos but won't bind with my phone so I can't add photos or anything else.
2024-11-04	Li*****	Every time people try to connect to my system it says unable to connect even though they have the right number. Directions are written in a different language and then "translated" and makes no sense!
Every time people try to connect to my system it says unable to connect even though they have the right number. Directions are written in a different language and then "translated" and makes no sense!
2024-10-10	Br*****	fantastic
fantastic
2023-10-22	Ma*****	Problem testing the password. I am trying to reset the password and it asks for verification code but I have no idea what to enter for it
Problem testing the password. I am trying to reset the password and it asks for verification code but I have no idea what to enter for it
2023-05-21	sa*****	Gave this to my father as a present and he LOVES it. Family from all over the world can send him videos and pictures so easily.
Gave this to my father as a present and he LOVES it. Family from all over the world can send him videos and pictures so easily.
2022-12-27	Er*****	App simply does not work. The first time I used it, I was able to send some photos. After that, it either gives a 417 error which prevents login, or a 404 error which prevents sending photos. There is no troubleshooting and no support. This company is a borderline scam.
App simply does not work. The first time I used it, I was able to send some photos. After that, it either gives a 417 error which prevents login, or a 404 error which prevents sending photos. There is no troubleshooting and no support. This company is a borderline scam.
2022-11-18	An*****	Absolutely worthless app! Once app is paired and properly setup with the intended frame it STOPS WORKING. It's literally useless. Does not transfer pics or do anything at all!
Absolutely worthless app! Once app is paired and properly setup with the intended frame it STOPS WORKING. It's literally useless. Does not transfer pics or do anything at all!
2022-06-29	An*****	The app won't let me set up a new account, log in to an existing account, or retrieve or reset a password. Totally bricked out.
The app won't let me set up a new account, log in to an existing account, or retrieve or reset a password. Totally bricked out.
2022-03-26	Er*****	Cool idea but it doesn't work
Cool idea but it doesn't work
2022-01-28	No*****	Doesn't show up in lists of apps and won't work or respond.
Doesn't show up in lists of apps and won't work or respond.