Reviews of Logbook - TripTracker

By: SZ Software App

List of user reviews and ratings for Logbook - TripTracker

Total ratings

3.89 (Rating count: 1,094)

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Review summary

Overall, the app is feature-rich, easy to use, and saves time on mileage tracking and reporting. However, several reviews repeatedly report reliability problems with trip logging, ongoing subscription and billing frustrations, and data integrity issues with lost history and backups. A minority mention support delays and occasional UI quirks. The core advantages are strong tax-time reports and automatic tracking; the main drawbacks are consistency and billing management.

Pros

User-friendly interface with many features
Accurate mileage tracking and useful for tax time
Powerful reporting and PDF exports
Automatic mileage tracking and expense tracking save time
Good value for the feature set

Cons

Reliability issues with trip logging (stops recording, incorrect distances, sometimes not tracking at all)
Subscription pricing and management problems (ongoing charges, unclear cancellation)
Data integrity problems (lost data and backup/restore failures)
Occasional support responsiveness issues and some UI quirks (e.g., landscape dark theme)

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User Reviews

Recent rating average: 3.40

All time rating average: 3.89

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10% (7)

Date	Author	Comment
2024-12-04	Ca*****	Der Support wurde offenbar eingestellt. June 2024: OBD tracking stopped working (silently), after an app update (v11, June2024). No response by support. Confirmed: a rollback to v10.6 resolves the OBD problem. - Dark theme still does not work in landscape orientation. Dark Theme problem besteht leicht verändert weiter… sonst TOP - Just keep in mind to use the OBD Adapter certified by the developer to avoid connection and compatibility issues.
Der Support wurde offenbar eingestellt. June 2024: OBD tracking stopped working (silently), after an app update (v11, June2024). No response by support. Confirmed: a rollback to v10.6 resolves the OBD problem. - Dark theme still does not work in landscape orientation. Dark Theme problem besteht leicht verändert weiter… sonst TOP - Just keep in mind to use the OBD Adapter certified by the developer to avoid connection and compatibility issues.
2024-08-16	AK*****	Good alternative to be paper free.
Good alternative to be paper free.
2024-05-09	Al*****	Often records wrong distance (stops recording midway), although tume is recorded correctly.
Often records wrong distance (stops recording midway), although tume is recorded correctly.
2024-01-25	Al*****	Too easy and comprehensive reporting.
Too easy and comprehensive reporting.
2022-03-12	Da*****	Was a good app until they started charging for every little thing that was free in the past. I bought add ons in the past but will not continue to do so. Uninstalling app
Was a good app until they started charging for every little thing that was free in the past. I bought add ons in the past but will not continue to do so. Uninstalling app
2022-01-16	Lu*****	This app used to be good but now it's just plain broken. It doesn't track my trips at all (even with the subscription that's meant to allow address determination Automatically)
This app used to be good but now it's just plain broken. It doesn't track my trips at all (even with the subscription that's meant to allow address determination Automatically)
2021-08-15	Jo*****	I have lost my data from January 2018, or maybe 19. But it is gone. Can I get this back somehow? Edit. Ok I found my backup, it says it worked when imported but nothing shows. Backup was created with version 8.4.3 build number 843843. Thanks Changed to 1 star because no response.
I have lost my data from January 2018, or maybe 19. But it is gone. Can I get this back somehow? Edit. Ok I found my backup, it says it worked when imported but nothing shows. Backup was created with version 8.4.3 build number 843843. Thanks Changed to 1 star because no response.
2021-07-08	Mr*****	Have been using it for nearly a year. Connect my car through Bluetooth or Android play. Has always worked. Great for tax time!
Have been using it for nearly a year. Connect my car through Bluetooth or Android play. Has always worked. Great for tax time!
2021-06-23	Ma*****	Great app. Highly recommended the paid version for the full features.
Great app. Highly recommended the paid version for the full features.
2021-06-23	Br*****	Works very well, accurate for weekly mileage reports.
Works very well, accurate for weekly mileage reports.