Sony | Support for Xperia

Name: Sony | Support for Xperia
Rating: 3.5 (15468 reviews)
Author: Sony Corporation

By: Sony Corporation

Device-specific support for your Xperia from Sony

Features & Capabilities

The Sony Support for Xperia extension offers effortless, device-specific self-support with a personal touch. Use built-in diagnostic tools to test touchscreen, camera, light sensor and other hardware; view software version, memory capacity and application status; and run guided troubleshooting to quickly identify and resolve common issues.

Access product support articles, search community forum solutions, and contact Sony support experts when needed. Note that features may vary by Xperia model, OS version or mobile carrier. The app collects aggregated analytics to improve the service; no personally identifying data is used.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

0 Last updated: 2026-04-08

Creation date:

2018-10-11

Publisher country:

Email:

ap*****@sonymobile.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-21

Compare stats and ranking:

Ranking

# 1,901 ▼ 4

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Sony Corporation

Google Play Store

https://play.google.com/store/apps/details?id=com.sonymobile.support

Email:

ap*****@sonymobile.com

Website:

http://www.sonymobile.com

User Reviews

Most reviewers find the app useful for checking phone status and Sony-specific guidance, but many report it as bloated, unreliable, and poorly supported on newer devices. Crashes and vague results are common complaints, along with frustration over lack of updates and uninstallability. The sentiment is mixed: some praise its utility for Xperia users and Sony branding, while others deem it unnecessary or nonfunctional.

Pros

Useful for checking phone status and device information.
Helpful for Xperia users with upgrades, UI checks, and guidance.
Generally positive sentiment and reliable when functioning; strong Sony alignment.
Positive feedback like 'great app for Sony' and 'very good'.

Cons

Bloatware and uninstallability concerns; described as wasteful.
Compatibility issues and poor ongoing support: not supported by Google, Xperia devices not consistently supported, and updates unavailable.
Reliability problems: crashes in certain versions (e.g., 8.3.6) and overall instability.
Unclear or unhelpful results: inaccurate/random results and lack of specifics on what is being deleted or optimized.