MV Mobileのレビュー

提供元: Matanuska Valley Federal Credit Union

MV Mobile のユーザーレビューと評価の一覧

合計評価

4.14 (評価数: 290)

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レビューの概要

Users previously found MV Mobile app fast, easy to navigate, and reliable. However, recent app and Android updates have introduced multiple issues: persistent internal errors, login problems, biometric failures, and function timeouts. Many users report being locked out or unable to complete transactions, severely impacting their experience. While some praise the bank's service and app when functioning, the newest versions have caused frustration and loss of trust among users.

長所

Previously worked well with easy navigation and fast performance.
Allowed account access and transactions smoothly before recent updates.
Good customer service and strong community commitment noted by some users.
Enabled convenient banking features such as deposits and messages before issues arose.

短所

Recent updates cause frequent "Internal Error" messages, locking users out.
App compatibility issues with latest Android versions, especially Android 15.
Problems with login, including inability to use account number as username and frequent lockouts.
Biometric login (fingerprint) does not function properly, forcing password entry every time.
Messaging function times out quickly, making communication with the bank difficult.

122件のレビューをすべて表示するにはアップグレードしてください

ユーザーレビュー

最近の評価平均: 2.40

全期間の平均評価: 4.14

122件のレビューをすべて表示するにはアップグレードしてください

7% (9)

日付	著者	コメント
2025-01-28	J *****	After update (jan21) app says "failed loading presets" and won't let me continue, blocking me from seeing anything or even signing in. Please fix!
After update (jan21) app says "failed loading presets" and won't let me continue, blocking me from seeing anything or even signing in. Please fix!
2024-05-18	El*****	App tells me it's detected an application running on my phone that is capable of intercepting touchscreen activity and won't let me sign in. I have NO idea what app it's talking about. I closed ALL open apps and its still giving me the message
App tells me it's detected an application running on my phone that is capable of intercepting touchscreen activity and won't let me sign in. I have NO idea what app it's talking about. I closed ALL open apps and its still giving me the message