Reviews of SmartSapp

By: MINEX 360 SERVICES App

List of user reviews and ratings for SmartSapp

Total ratings

4.23 (Rating count: 432)

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Review summary

SmartSapp is appreciated for enhancing kids' safety and simplifying school dropoff and pickup processes. Parents value its secure tracking and timely notifications. However, numerous users report persistent login failures, server connectivity problems, and app crashes. Critical features such as profile editing and delegate management are often buggy or inaccessible. Overall, while the app has a promising concept and helps parents, technical issues significantly hinder user satisfaction and functionality.

Pros

Aids in ensuring children's safety during dropoff and pickup.
Helps parents by providing timely prompts when children are picked up from school.
Has a good concept for school and parent activities management.
Facilitates smooth and hassle-free dropoff and pickup experience.
Users find the app smart, simple, and secure for tracking kids' movement.

Cons

Frequent login and server connectivity issues, making the app unreliable.
App frequently fails to work or crashes, leading to poor user experience.
Certain features like editing profiles and adding delegates are not functioning properly or are unavailable.
Users experience delays and app gets stuck on loading screens.
Inconsistent performance and multiple bugs affecting critical features.

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User Reviews

Recent rating average: 2.50

All time rating average: 4.23

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45% (9)

Date	Author	Comment
2024-10-07	Nk*****	It helps in the kids safety .I support this app
It helps in the kids safety .I support this app
2024-09-05	Yo*****	Great app for parents
Great app for parents
2022-04-08	El*****	My son sch was using an Indian app which worked perfectly well, then they upgraded to this one and u can't even login to see grades Ghanaians will never do something and complete it fully but are in a hurry to roll it out and earn Not recommended fix all your bugs before u roll out and u will get 5 stars
My son sch was using an Indian app which worked perfectly well, then they upgraded to this one and u can't even login to see grades Ghanaians will never do something and complete it fully but are in a hurry to roll it out and earn Not recommended fix all your bugs before u roll out and u will get 5 stars
2022-03-01	Fr*****	Since last week ihve not been able to access the app... it's been just spinning around telling to please wait. Kindly work on it asap ..
Since last week ihve not been able to access the app... it's been just spinning around telling to please wait. Kindly work on it asap ..
2022-02-27	Na*****	A good app that aids schools and parents activities
A good app that aids schools and parents activities
2022-01-15	Wi*****	It's really a smart app. However, I wish the school explores and use more of the ther features apart from drop and pick.
It's really a smart app. However, I wish the school explores and use more of the ther features apart from drop and pick.
2021-12-08	Ag*****	The app is always pending even though I have data. I have tried it over and over but it still not responding. Please help me
The app is always pending even though I have data. I have tried it over and over but it still not responding. Please help me
2021-11-29	ir*****	The app isn't working well and it's been five days now ...its been really difficult dropping and picking up. Kindly work on it ASAP. Thanks
The app isn't working well and it's been five days now ...its been really difficult dropping and picking up. Kindly work on it ASAP. Thanks
2021-06-11	Kw*****	Still needs work. Good app, good idea, but if for child safety, then app needs more work as it stopped working for me all of a sudden and back and forth to get it working is a headache.
Still needs work. Good app, good idea, but if for child safety, then app needs more work as it stopped working for me all of a sudden and back and forth to get it working is a headache.
2020-10-05	Ob*****	Please your application is not working on my phone though I have downloaded it why. A parent of Bediako
Please your application is not working on my phone though I have downloaded it why. A parent of Bediako