My Singtel

Name: My Singtel
Rating: 2.7 (31246 reviews)
Author: Singtel Idea Factory Pte Ltd

By: Singtel Idea Factory Pte Ltd

The convenience of managing your Singtel account at your fingertips.

Features & Capabilities

My Singtel is a comprehensive Chrome extension that allows users to effortlessly manage their Singtel account at their fingertips. With this app, you can monitor your mobile data, talktime, SMS usage, and keep track of your roaming data anytime, anywhere. It provides secure bill payments, lets you view and download bills from the past six months, and offers a seamless shopping experience for the latest products, roaming plans, and various add-ons. The app also features Singtel Rewards for free treats and exclusive deals each month. Users can chat in-app for support, receive updates via inbox notifications, find nearby Singtel shops, book appointments, request callbacks, and enjoy perks through mobile line nominations such as Singtel Circle.

User Growth & Download Statistics

App Communication

By:

Singtel Idea Factory Pte Ltd

Downloads:

8,686,404 7.30K

Rating:

2.70

(31,246) 15 ratings

Version:

10.22.1 Last updated: 2026-06-04

Version code:

461

Creation date:

2010-09-29

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EMBEDDED_SUBSCRIPTIONS High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
android.permission.FOREGROUND_SERVICE_REMOTE_MESSAGING Moderate risk

Size:

79.19MB

Email:

cc*****@singtel.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-20

Compare stats and ranking:

Ranking

# 15,440 ▼ 21

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Singtel Idea Factory Pte Ltd

Google Play Store

https://play.google.com/store/apps/details?id=com.singtel.mysingtel

Email:

cc*****@singtel.com

Website:

https://www.singtel.com/personal/support

User Reviews

Overall, reviews cite reliability and usability problems with the My Singtel Android app. The most common issues are login/OTP failures, bugs and lag when accessing bills, and billing or subscription problems including unexpected charges and hard-to-unsubscribe add-ons. Support is often slow or unhelpful. A few users still call the app user-friendly or praise staff, but the majority highlight significant functional drawbacks.

Pros

User-friendly interface
Professional customer service staff
Some reviewers described the app as 'good'

Cons

Frequent login/authentication problems (OTP not received, password reset failures, repeated login prompts)
Buggy performance with lag, errors when viewing bills, and inability to access past bills
Billing/subscription issues (unexpected charges, renewals charged after cancellation, add-ons hard to unsubscribe)
Poor customer support (unhelpful chat, no chat history, slow follow-up)
App flow/workflow gaps (appointment management redirects to a website requiring login/SMS OTP with little information)

Recent reviews

What is the point of having this app? When you need more information, you are directed to the singtel webpage onepass?

Ke*****, 2026-06-19

the signal very slow...

Ke*****, 2026-06-19

Data Roaming automatically enabled (maybe after an app update), even though I have had it disabled for months, if not years. Thus, I was charged roaming fees, although I did manage to get this waived. I travel once a month and always with the same setup, so it couldn't have been that I had forgotten to disable it. Had to message them through the messaging feature in the app but it does not load 90% of the time. a lot if time and effort just to geta few messages across.