Singtel Prepaid hi!App

Name: Singtel Prepaid hi!App
Rating: 3.79 (50652 reviews)
Author: Singtel Idea Factory Pte Ltd

By: Singtel Idea Factory Pte Ltd

Manage your Singtel Prepaid account on the go with hi!App!

Features & Capabilities

Singtel Prepaid hi!App is your comprehensive mobile companion designed to manage all your prepaid needs effortlessly. This zero-data-charge app allows you to register and activate your SIM or eSIM seamlessly, monitor your balance, usage, and validity, and conveniently top up or purchase Ultimate, Data, IDD, or Roaming Plans. You can also activate roaming plans, enroll in auto top-up monthly plans, and receive exclusive hi!Surprise offers right in your inbox.

The app supports multiple languages including English, Mandarin, Bahasa Indonesia, Burmese, Tamil, and Bengali, making it accessible to a diverse user base. With user-friendly features and timely rewards, Singtel Prepaid hi!App ensures you stay connected and in control of your Singtel Prepaid account anytime, anywhere.

User Growth & Download Statistics

App Communication

By:

Singtel Idea Factory Pte Ltd

Downloads:

3,714,524 6.03K

Rating:

3.79

(50,652) 20 new ratings

Version:

5.1.14 Last updated: 2026-05-29

Version code:

520327

Creation date:

2015-08-30

Publisher country:

Permissions:

android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EMBEDDED_SUBSCRIPTIONS High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
android.permission.HIGH_SAMPLING_RATE_SENSORS Moderate risk
android.permission.READ_DEVICE_CONFIG Moderate risk
android.permission.READ_PRIVILEGED_PHONE_STATE Moderate risk

Size:

107.22MB

Email:

ml*****@singtel.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-05

Compare stats and ranking:

Ranking

# 29,242 ▼ 38

Other platforms

Singtel Prepaid hi!App (v5.1.15)

4.20

(280)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Singtel Idea Factory Pte Ltd

Google Play Store

https://play.google.com/store/apps/details?id=com.singtel.hiaccount

Email:

ml*****@singtel.com

Website:

http://www.singtel.com/hi

User Reviews

Many reviews express disappointment with Singtel Prepaid hi!App: widespread network issues, slow speeds, and unstable 5G; app reliability problems with logins and eSIMs; roaming data problems including drains and misleading roaming data promotions. A few positives note a user-friendly interface and some data-tracking features, with occasional stability after SIM upgrades. Overall sentiment is negative with top pain points being network reliability, app functionality, and roaming/eSIM issues.

Pros

Easy-to-understand app UI
Useful data usage tracking (remaining GB and roaming data)
Some users report improved 5G stability after upgrading to the new SIM

Cons

Frequent network outages and very slow speeds (4G/5G)
Unreliable 5G connectivity with frequent disconnections
App reliability issues: login failures, crashes, and trouble registering eSIM
Roaming data problems: data drains, roaming data showing 0, and false advertising for tourist SIMs
Difficult eSIM management and restrictive transfer rules (e.g., 30-day rule)

Recent reviews

Top

Ms*****, 2026-07-02

connection very bad. unstable network. especially at mrt or nearby mrt. dk why

Ri*****, 2026-07-02

Misleading advertisement! The $20 5G+ Ultimate Plan prominently advertises '1,000 IDD mins (Myanmar)'. But after purchasing, you only get 100 minutes. The 100-minute limit is hidden deep in the fine print. This is highly unfair and feels like a scam for users who urgently need to make normal IDD calls to Myanmar due to internet blackouts. Please be warned and do not buy this plan if you need to call Myanmar!