Field Service | Managics

Running a service business shouldn't mean juggling phone calls, paper job cards and WhatsApp messages to know where your technicians are.

Field Service is a simple Field Service Management app for repair shops, installers, AMC providers and service centres. Every customer request, technician visit and customer update sits in one place — so you always know what's happening, without chasing anyone.

WHY BUSINESS OWNERS USE FIELD SERVICE MANAGEMENT
• No more missed jobs — every request is logged and tracked until it's done
• Know where each job stands — open, assigned, in progress or completed
• Happier customers — they get updates without having to call you
• Less paperwork — your technicians update jobs right from their phone
• One view of your whole business, even across multiple branches

FOR YOU AND YOUR OFFICE TEAM
• Keep a list of your customers and the products you service for them
• Log new service requests in seconds
• Assign jobs to the right technician and plan visits
• See reports on requests, visits and payments collected

FOR YOUR FIELD TECHNICIANS
• Today's jobs, right on their phone
• Simple step-by-step flow: start the job, add notes and photos, close it
• Record what was done and any payment collected
• Location is recorded only when they tap "Start job"

STAY CONNECTED WITH CUSTOMERS
• Send customers updates about their request and visit
• Customers can message your business on WhatsApp and get instant answers any time of the day.
• Your staff add troubleshooting guides, and the AI assistant finds the most relevant ones for each customer query and uses them to generate grounded, accurate replies on WhatsApp in real time.

MADE FOR YOUR TEAM
• Owner, office staff and technicians each see just what they need
• Invite your team by email or phone number
• Works in English, Hindi, Tamil and Spanish
• Easy sign-in with a code sent to your phone or email, or with a password

GET STARTED IN MINUTES
1. Create your business in the app or at field.managics.ai
2. Invite your office staff and technicians
3. Add your first customer and service request

New businesses get a free period to try — no setup fees.

YOUR DATA STAYS YOURS
Your business's data belongs to your business. We use it only to run the app for you.

Questions or need help getting started? Write to us at support@managics.ai — we're happy to help.