Reviews of Shutterfly: Prints Cards Gifts

By: Shutterfly, Inc App

List of user reviews and ratings for Shutterfly: Prints Cards Gifts

Total ratings

4.56 (Rating count: 232,955)

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Review summary

Pros: high-quality prints, good deals, reliable customer service, trusted brand, and generally easy ordering. Cons: recurring checkout/server problems, disruptive post-update changes that remove features and confuse navigation, uploading/viewing photo issues across devices, limited access to online albums, and occasional layout/ordering glitches in books. Overall, quality stays strong, but app reliability and UX have persistent, multi-update issues.

Pros

High-quality prints and photos.
Good deals and promotions (including free 4x6 prints).
Fast, reliable customer service.
Trusted brand with long-time user appreciation.
Overall ease of ordering prints/invitations.

Cons

Checkout and server connectivity issues (problems at checkout).
Post-update feature removals and confusing navigation (loss of uploaded-pics view, album creation on mobile).
Uploading and viewing photos problems across devices (inability to upload, see uploaded photos, or manage albums).
Difficulty accessing online albums vs. phone-only albums.
Layout/order glitches in photo books (photos out of order, UI bugs).

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User Reviews

Recent rating average: 4.50

All time rating average: 4.56

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17% (76)

Date	Author	Comment
2026-07-28	Cr*****	love this app!
love this app!
2026-07-28	Th*****	Love the regular prints!
Love the regular prints!
2026-07-28	Al*****	Easiest, fastest way to get prints off your phone and into your hand.
Easiest, fastest way to get prints off your phone and into your hand.
2026-07-28	Da*****	shutterfly has always been my go-to app for photo printing services, but I dont like how LONG it takes to upload, the app can be a little confusing to navigate but love the free prints! kiddos love going thru all our photos albums and thats thanks for shutterfly!
shutterfly has always been my go-to app for photo printing services, but I dont like how LONG it takes to upload, the app can be a little confusing to navigate but love the free prints! kiddos love going thru all our photos albums and thats thanks for shutterfly!
2026-07-28	be*****	recommended by a cousin over a decade ago - still reliable quality
recommended by a cousin over a decade ago - still reliable quality
2026-07-26	El*****	Great app to use.
Great app to use.
2026-07-25	Ru*****	Excellent! They do beautiful work. I'm really happy with them.❤️❤️❤️.
Excellent! They do beautiful work. I'm really happy with them.❤️❤️❤️.
2026-07-25	An*****	Ever since the update the app will only open for a second on my phone. A little disappointing for me considering how often I used to use Shutterfly.
Ever since the update the app will only open for a second on my phone. A little disappointing for me considering how often I used to use Shutterfly.
2026-07-25	L *****	personalized and high quality work. if you're looking for something uniquely special, shutterfly will help you make it
personalized and high quality work. if you're looking for something uniquely special, shutterfly will help you make it
2026-07-25	Da*****	love shutterfly! super easy to use & lots of options.
love shutterfly! super easy to use & lots of options.