Reviews of Showpass

By: Showpass

List of user reviews and ratings for Showpass

Total ratings

1.45 (Rating count: 65)

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Review summary

Users experience major difficulties with the Showpass Android app including frequent login and ticket access problems, slow performance, and confusing interface. While the app allows purchasing new tickets and works well on event nights for ticket retrieval and printing, multiple users report it fails to show purchased tickets, logs them out repeatedly, and lacks features like Google sign-in. Ticket transfer is also found to be frustrating. These issues have led many users to abandon the app in favor of using the website.

Pros

Tickets are easy to pull up on event nights.
Printing receipts and tickets is straightforward.
The app works well for purchasing new tickets.
The app is useful for certain events like concerts.

Cons

App frequently fails to show previously purchased tickets.
The app has significant login issues, including lack of 'Sign in with Google' option and forcibly logging users out.
The app is slow, laggy, and often freezes or fails to load content.
Transferring tickets via the app is difficult and unintuitive.
Overall interface is unclear and has caused users to lose money.

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User Reviews

Recent rating average: 1.20

All time rating average: 1.45

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71% (12)

Date	Author	Comment
2025-01-23	Kr*****	The app was great until a couple months ago. All of a sudden couldn't access my tickets. Uninstalled and reinstalled the app and it worked for one day and now won't show my tickets again. Deleting this one and will use the website.
The app was great until a couple months ago. All of a sudden couldn't access my tickets. Uninstalled and reinstalled the app and it worked for one day and now won't show my tickets again. Deleting this one and will use the website.
2024-12-01	Ac*****	App is incredibly slow and laggy. Technically it's not useless, but it might as well be.
App is incredibly slow and laggy. Technically it's not useless, but it might as well be.
2024-10-24	Ol*****	I registered for the account using "Sign in with Google". That option is not available on the app, but is available via browser ... so I'm not able to log in to the app.
I registered for the account using "Sign in with Google". That option is not available on the app, but is available via browser ... so I'm not able to log in to the app.
2024-10-04	El*****	Garbage , doesn't even work. Pathetic app
Garbage , doesn't even work. Pathetic app
2024-09-07	El*****	I can't get it downloaded on my android phone.
I can't get it downloaded on my android phone.
2024-08-31	Be*****	It was extremely difficult to transfer tickets, and I will never use this platform again.
It was extremely difficult to transfer tickets, and I will never use this platform again.
2024-08-25	Er*****	Only allows me to purchase new tickets not show the previous purchases. I would not recommend.
Only allows me to purchase new tickets not show the previous purchases. I would not recommend.
2024-06-05	Ti*****	Constantly logs you out & never saves information. Takes forever to load
Constantly logs you out & never saves information. Takes forever to load
2024-04-17	Kj*****	this app sucks! Nothing will load and I can't see my tickets!
this app sucks! Nothing will load and I can't see my tickets!
2024-04-06	Je*****	Absolutely useless app!!! Couldn't find my tickets anywhere so still had to use the email making this an absolutely pointless waste of time.
Absolutely useless app!!! Couldn't find my tickets anywhere so still had to use the email making this an absolutely pointless waste of time.