Shippit Pick & Pack

The time between "order placed" and "shipped" has one of the biggest impacts on whether or not your customer has a great experience. On the floor - warehouse or store - is where loyalty is won and lost.

Pick & Pack by Shippit is the only purpose-built warehouse and retail store fulfilment app built by Australia’s leading delivery and freight orchestration software. From the moment an order hits the queue to the moment the label prints and the parcel ships - every step is scan-verified, every exception is handled, and every carrier cut-off is met.

Here's what that looks like in practice.

STOP PICKING SLOW. START SHIPPING FAST.
Fewer unnecessary steps between order and label - so your team ships more orders, with fewer errors, without working harder:
• Self-sorting queue surfaces priority orders first so your team always picks in the right order.
• Pack-only mode skips the pick step for single-item orders, cutting cycle time in half.
• Scan-to-book books multiple parcels for the same order the moment you scan it - no separate confirmation step.


EVERY SCAN IS A PROMISE KEPT.
A wrong item is one of the fastest ways to earn a bad review and lose a repeat customer. That's a problem made on the warehouse or store floor. Pick & Pack is built to prevent it:
• RF and Bluetooth scanners - including Zebra hardware - auto-detect as HID devices, giving you warehouse-grade scan accuracy.
• Scan-to-verify catches mis-picks and wrong items before they ship - constrained camera scanning limits reads to what's in the frame, so it won't accidentally scan neighbouring items.
• Completion photos capture timestamped proof of every order, giving you an audit trail if a dispute ever comes up.


PROBLEMS DON'T STOP THE LINE.
Problems happen - an item’s out of stock, a barcode won't scan, or an order can only be partially fulfilled from what’s on hand. Pick & Pack keeps the queue moving:
• Flag and annotate a problem order in a dedicated exceptions workspace, without stopping the rest of the queue.
• Split an order to ship what's available and hold what's not, so the customer isn't waiting on the one item that's missing.

MINIMAL RAMP TIME.
Get started in minutes - whether it’s day one for your business or day one for a new hire. Here’s what makes this possible:
• Guided onboarding with step-by-step flows gets your team printing their first label within minutes.
• Native wireless printing - Android Print and Zebra support, auto-detected with no IT support needed.

SAME TEAM. MORE ORDERS. NO SWEAT.
More orders shouldn’t mean more headcount - it’s about getting more from the team you have. With Pick & Pack:
• Multi-user order locking lets multiple staff work the same queue without double-handling a single order.
• Pull mode lets warehouse and store managers assign orders across multiple staff simultaneously.
• Configurable workflows let you set up the app to match how your business actually fulfils orders.
• API-first order ingestion brings orders in from Shopify, your WMS, or your ERP, with no manual entry.
• Secure login via OAuth 2.0 means every staff member gets their own account - no shared passwords.


REQUIREMENTS AND COMPATIBILITY
• Requires an active Shippit account
• Requires Android 7.0 or later
• Requires network access to sync orders and fetch shipping labels
• Integrates with Zebra DataWedge for teams using Zebra enterprise scanners

To get started, log in with your Shippit account. Need help? Visit the Shippit Help Centre for Pick & Pack, or contact your account manager.