Shezlong | Online Therapy

Name: Shezlong | Online Therapy
Rating: 4.3846154 (1509 reviews)
Author: Shezlong Inc.

By: Shezlong Inc. App

The first online psychotherapy platform in Egypt and the MENA region.

Overview

Google Play Store

Downloads

139,726 ▲ 610

Data as of 2026-08-24

Rating:

4.38 +4

(1,509)

Version:

1.16.0

Last updated: 2026-08-13

Ranking

#187,961 ▼ 119

Overall

Features & Capabilities

Shezlong is the first online psychotherapy platform in Egypt and the MENA region. It brings licensed online therapy to people who struggle with daily mental health challenges. It provides accessible, affordable and anonymous therapy with professionals across multiple countries and languages.

With 200+ licensed professionals from more than 20 countries speaking 7 languages, the platform has helped 39,000+ users from 50+ countries. Therapists cover a wide range of specializations—from child and adolescent disorders to mood disorders, anxiety, OCD, personality and relational issues, addictions, eating disorders, and more—making therapy affordable, anonymous, and accessible.

User Growth & Download Statistics

App Education Privacy & Security

By:

Shezlong Inc.

Downloads:

139,726 610

Rating:

4.38

(1,509) 4 new ratings

Version:

1.16.0 Last updated: 2026-08-13

Version code:

488

Creation date:

2018-10-03

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.FOREGROUND_SERVICE_PHONE_CALL Moderate risk
android.permission.USE_FULL_SCREEN_INTENT Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE Low risk
android.permission.ACCESS_ADSERVICES_TOPICS Low risk

Size:

117.19MB

Email:

te*****@shezlong.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-24

Compare stats and ranking:

Ranking

# 187,961 ▼ 119

For Developers

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Contact the developer

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Developed by:

Shezlong Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.shezlong.client

Email:

te*****@shezlong.com

Website:

https://www.shezlong.com

User Reviews

Users appreciate the supportive and professional customer service and quality of doctors on Shezlong, alongside helpful session reminders and a reasonable price range. However, many encounter significant issues such as app instability, loading problems, and faulty video calls. Scheduling difficulties due to incorrect timezone info and restrictive rescheduling policies lead to missed sessions. Numerous complaints mention unexpected fees in currency conversion and payment processes, combined with inconsistent customer support responses, making the overall experience frustrating for many.

Pros

Customer service is highly praised for being helpful, professional, and responsive.
Some users report positive experiences with the doctors and find the platform valuable.
The app provides helpful session reminders before appointments.
The price range is considered helpful for selection by some users.
The app is occasionally described as user-friendly by certain users.

Cons

The app frequently suffers from technical issues including infinite loading, connection errors, and video call failures.
Timezone handling and scheduling are problematic, causing missed or incorrect appointments.
Users report unexpected and additional fees related to currency conversion and payments without prior notice.
Customer support and app policy can be inflexible and inconsistent, especially regarding rescheduling and refunds.
Payment processing issues occur, including charging without confirmed appointments and delayed refunds.

Recent reviews

Customer service is the best. They are making sure everything is going well with you. The same with the prices were maybe ok. Bit it will be wonderful to make an update for the application

Ma*****, 2025-01-29

The app needs improvements. Some countries are not even in the timezones, and the +/- GMT hours are only displayed on the website not the app. this led me to schedule a session at the wrong timezone and I couldnt attend.