Shavano Client

Shavano Client is the simple way for residents and tenants to request property maintenance and stay updated every step of the way. Report an issue in seconds, follow its progress, and message the technician handling your job — all from your phone.

WHAT YOU CAN DO

• Submit a request in minutes — Choose the issue type, describe the problem, and attach photos so the team knows exactly what's going on.

• Track every request — See the status of each request (submitted, approved, scheduled, completed) along with the details of your scheduled visit.

• Chat with your technician — Message the technician assigned to your request to confirm access, ask questions, or share an update. The conversation stays tied to your request.

• See the outcome — Review the completion notes and photos once the work is done.

• Stay notified — Get push notifications when your request is approved, scheduled, updated, or when you receive a new message.

Shavano Client keeps you connected with your property's maintenance team — no phone tag, no waiting in the dark.

Note: Shavano Client is for residents of participating properties. Your account is provided by your property manager or administrator.