Reviews of Care+ Diagnostics

By: Servify

List of user reviews and ratings for Care+ Diagnostics

Total ratings

2.26 (Rating count: 108)

Review summary

Many users find the app frustrating due to repeated photo rejections and lack of flexible photo retakes, causing delays in activating Samsung Care+ plans. Customer service support is often reported as unhelpful. However, some users report the app is easy to use and appreciate the quick plan activation after submission. The unreliable AI-based photo verification and app interface problems are common pain points leading to poor user experiences, whereas a minority had smooth activations.

Date	Author	Comment
2024-09-01	Me*****	This is Horrible I took over 100 different picture with 2 different devices and none of the pictures caught what was needed. ..I choose to cancel this. I will do without
This is Horrible I took over 100 different picture with 2 different devices and none of the pictures caught what was needed. ..I choose to cancel this. I will do without
2024-06-24	Ni*****	Despite all the poor reviews that made me biased about the app, I decided to try it, thinking it might be a scam. I didn't have any problems with my phone but wanted to add extra protection. It took about 3 minutes to take the pictures and complete the entire process. A day later, I received an email, and my plan was activated. I don't know about all these negative reviews, but my experience was flawless. Thank you.
Despite all the poor reviews that made me biased about the app, I decided to try it, thinking it might be a scam. I didn't have any problems with my phone but wanted to add extra protection. It took about 3 minutes to take the pictures and complete the entire process. A day later, I received an email, and my plan was activated. I don't know about all these negative reviews, but my experience was flawless. Thank you.

Reviews of Care+ Diagnostics

Total ratings

Review summary

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