OAK 311

Name: OAK 311
Rating: 4.35 (139 reviews)
Author: City Of Oakland

By: City Of Oakland

Submit non-emergency requests to City of Oakland, & track their resolution!

Features & Capabilities

OAK 311 is a user-friendly Chrome extension designed to connect Oakland residents directly with the city's services for non-emergency issues like potholes, graffiti, and damaged sidewalks. Users can quickly submit detailed reports with photos and precise locations, either via GPS or manual input. Each submission is routed to the right city department, ensuring efficient handling and timely updates.

Beyond reporting, OAK 311 enables community engagement by allowing residents to comment on and follow issues submitted by others, fostering transparency and communal involvement. Additional features include easy access to the City of Oakland's social media, news updates, and upcoming events. This extension simplifies civic engagement and empowers Oaklanders to help maintain their city's public spaces with real-time tracking and communication.

User Growth & Download Statistics

App Community

By:

Downloads:

Rating:

Version:

7.8.1 Last updated: 2026-03-27

Version code:

4832

Creation date:

2017-11-15

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

209.28MB

Email:

oa*****@oaklandnet.com

URLs:

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 480,962 ▲ 3,083

Other platforms

OAK 311 (v6.5.0)

4.40

(655)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

City Of Oakland

Google Play Store

https://play.google.com/store/apps/details?id=com.seeclickfix.oak311.app

Email:

oa*****@oaklandnet.com

User Reviews

The OAK 311 app is praised for aiding community reporting and timely city responses, enhancing residents' engagement and making life easier in Oakland. However, multiple users find it somewhat clunky and difficult to navigate. Privacy concerns arise due to the app's extensive data and location tracking requests, deterring use. Some report technical glitches like freezing after photo uploads. Overall, it is valued for its community impact but could improve user experience and address privacy and technical issues.

Pros

Effective in helping users report community issues and see timely responses, such as cleanup of dumped items within 2 days.
Provides a valuable public service enhancing community involvement and making life easier for residents.
Allows uploading images with reports to better document issues.
Generally considered a good or top-shelf app for the Oakland area community by several users.
Has helped some users improve their quality of life and feel empowered in their community.

Cons

App is not very user-friendly or easy to use, described as clunky and difficult by some users.
Concerns about privacy and data tracking; app requests extensive personal data and location permissions, causing distrust.
Lack of anonymity in reporting; users cannot report issues anonymously and feel monitored.
Some users experienced technical problems such as freezing or inability to reopen the app after updates.
Delayed or uncertain response from city authorities leading to dissatisfaction among a few users.