Reviews of RefillPro

By: ScriptPro App

List of user reviews and ratings for RefillPro

Total ratings

4.01 (Rating count: 103)

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Review summary

Users appreciate RefillPro for its user-friendly design, quick refill process, and helpful reminders. However, many encounter frequent barcode scanner failures and app crashes, outdated app versions causing compatibility issues, and errors preventing prescription refills. Users also desire more informative prescription management features. Overall, while the app saves time and aids in managing multiple prescriptions, reliability and update problems are significant concerns.

Pros

Easy and fast to use, saving time on prescription refills.
Helpful reminders to not forget refills.
Allows multiple prescriptions to be managed and refilled at once.
User-friendly interface with auto-fill and barcode scanning features.
Communication via texts when prescriptions are ready.

Cons

Barcode scanner frequently does not work or causes the app to crash, especially on certain phone models.
App appears outdated, with no updates since 2019 leading to instability and compatibility issues.
Errors when trying to input pharmacy phone numbers or refill prescriptions, resulting in inability to use the app properly.
Lack of clear information on prescription status such as refill eligibility and pickup options.
App reliability issues with frequent 'app is down' messages and connection problems.

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User Reviews

Recent rating average: 3.00

All time rating average: 4.01

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35% (7)

Date	Author	Comment
2024-09-14	Ro*****	Awesome service get my prescriptions within a week
Awesome service get my prescriptions within a week
2024-08-10	Ve*****	I love being able to order my prescriptions and have them delivered
I love being able to order my prescriptions and have them delivered
2024-03-16	Id*****	They are great. Text me to let me know my strip is in.
They are great. Text me to let me know my strip is in.
2024-01-04	So*****	Barcode scanner won't work I do not know if the issue is only my model of phone or what, but I am lucky to get the barcode scanner to work. I have to peel off the labels and hope I don't rip them to try and scan them. It used to read them every time, but not anymore. Tried with the flash on and off, made sure my camera lense I clean. Nothing helps. Extremely frustrating.
Barcode scanner won't work I do not know if the issue is only my model of phone or what, but I am lucky to get the barcode scanner to work. I have to peel off the labels and hope I don't rip them to try and scan them. It used to read them every time, but not anymore. Tried with the flash on and off, made sure my camera lense I clean. Nothing helps. Extremely frustrating.
2023-12-04	Ki*****	Super easy & great app. I received my refill and also was sent a reminder so I would not forget!!
Super easy & great app. I received my refill and also was sent a reminder so I would not forget!!
2023-10-26	Jo*****	The new update of this app does not allow for you to put the phone number of the pharmacy in it gives you an error and tells you that the app it's down all the phone numbers wrong mind you this is the same phone number I've been using this app on for a long time please fix this problem
The new update of this app does not allow for you to put the phone number of the pharmacy in it gives you an error and tells you that the app it's down all the phone numbers wrong mind you this is the same phone number I've been using this app on for a long time please fix this problem
2023-07-11	Sh*****	Only available for my 8 yr old phone. No info on if prescriptions are available to pick up or any useful info whatsoever. This is complete garbage.
Only available for my 8 yr old phone. No info on if prescriptions are available to pick up or any useful info whatsoever. This is complete garbage.
2023-06-12	An*****	Giving this 1 star because the app hasn't been updated since 2019. Android users have version 3.1 Apple users have 4.1. Tell me why you don't think it's necessary to update the app? Plenty of people cannot use it due to this problem.
Giving this 1 star because the app hasn't been updated since 2019. Android users have version 3.1 Apple users have 4.1. Tell me why you don't think it's necessary to update the app? Plenty of people cannot use it due to this problem.
2022-04-03	Su*****	When managing several prescriptions for a realative or your self and the message "to soon to re-fill" life would be easier if you let us know when a refill can be ordered. Understand, managing several prescriptions for another can be timely & more importantly NO errors can be made . If you have to remember that not all drugs were approved for refill and you're responsible for anothers health"When"& What would give one some peace of mind.
When managing several prescriptions for a realative or your self and the message "to soon to re-fill" life would be easier if you let us know when a refill can be ordered. Understand, managing several prescriptions for another can be timely & more importantly NO errors can be made . If you have to remember that not all drugs were approved for refill and you're responsible for anothers health"When"& What would give one some peace of mind.
2022-01-24	Du*****	Unreliable at best
Unreliable at best